Majority Of Customers Won't Use A Business If It Has Less Than A 4 Star Ranking

This stat is among lots of that show the value of online scores. Now that news of client satisfaction travels this fast, keeping your customers happy is more important than ever.

57% of consumers have actually looked for companies with more than 4 stars in 2018, which is up from 48% in 2017.

11 percent looked only for services with a perfect five star rating.

Source: Brightlocal

67% Of Consumers Say Reviews Are A "Extremely Important" Factor When Choosing A Service Provider

When customers need to select a service provider, reviews have a huge impact on their decision.

Source: DemandGenReport

If It Has Unfavorable Reviews As Well, 52% Of Customers Trust A Product More

We already touched upon the negative and positive reviews and their impact on consumers. However, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are favorable. Consumers anticipate to see some negative reviews.

Source: Capterra

A Lone Business Review Can Lift Its Conversions By 10 Percent

Online review stats reveal user-generated material can do miracles in terms of conversions.

A single review can have a massive impact on your business.

A hundred reviews can raise your conversion rates by as much as 37%. 2 hundred can supply an astonishing 44 percent increase.

Source: RevLocal

Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of American Consumers

24% of US buyers consider reviews as 'very influential'.

To illustrate the value of online reviews and rankings, did you understand that 81 percent of consumers will pay more for an item with reviews and those same customers are likewise going to accept slower shipping times for such products.

Source: Turntonetworks

Users Checking Out Reviews On A Mobile Phone Are 127 Percent Most Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done faster. Therefore, buying choices are made quickly.

Online reviews are undoubtedly convincing, yet marketers have not always come to appreciate the power of them.

Source: Martech Zone

70% Of Customers Need To Check Out At Least Four Reviews Before They Can Trust A Business

Four reviews may be too few. Most people check out much more reviews to get a clear view of how business is actually doing. Do not depend upon that statistic alone.

Source: Brightlocal

The Majority Of Individuals Aged 25-34 Posted Reviews

According to Statista, the more youthful generations are purportedly the more vocal ones.

Source: Statista

91% Of Millennials Have Faith In Online Reviews As Much As Loved Ones

Online review statistics position customers' reviews as the most reliable source of recommendations. Online reviews normally carry the exact same weight as recommendations from friends and family.

Source: Brightlocal

Facebook Reviews Impact More Than 50% Of Consumers' Buying Decisions

Facebook is currently the most popular social network which can likewise influence our buying preferences.

According to social media reviews stats, Facebook affects more than half of users' purchase decisions.

Facebook reviews statistics expose that 4 out of five users are most likely to rely on a local business if it has positive reviews.

Source: RevLocal

77% Of Customers Do Not Trust Reviews That Are Older Than Three Months

Consumers don't care how excellent your product or service was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Consumers know businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.

It is for this reason that companies need to be continuously requesting reviews.

Source: Statuslabs

60 Percent Of Customers Consult Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping

In-store purchasing is affected considerably by blogs and reviews on social networks. With males being twice as likely to be influenced than women.

Reviews and rating stats reveal people value the viewpoint of peers more than any other content.

Source: Collective Bias

49 Percent Of Customers Consider The Quantity Of Online Reviews As A Vital Factor In Their Buying Decision

Consumers value not just the quality or nature of the reviews, however they consider their quantity and recency as well.

The share of customers, who take note of the number of reviews is presently at 46%.

Source: Brightlocal

Consumer Reviews On Items Are Trusted Practically 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples viewpoints before they ever trust what the producer says. The reason, manufacturers' descriptions are basically ads.

Source: Martech Zone

89% Of Customers Review A Companies Reactions To Reviews

Not only do most customers read the review replies, 30% of them hold them in high regard. Nearly 96% read the feedback to their own reviews.

Source: Brightlocal

Half Of All Of The Millennial's "Always" Read Online Reviews For Businesses

More youthful people know the worth of being informed. User-generated content has an indisputable effect on customers.

If businesses stop to consider the power of customer reviews over millennials, they will realize what they've been missing out on. Older individuals are different though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

89% Of Customers Want To Read Reviews Using Their Mobile Devices

Be it by means of an app or a mobile internet browser, most people prefer to read reviews on their phones.

Source: Statista

74% Of Regional Companies Have At A Minimum, 1 Google Review

One review is far from sufficient to enhance your site's SERP ranking.

Looking at online ratings data, we discovered that a business needs to have approximately 40 reviews before buyers "Award" it with a star.

Source: Brightlocal