Reviews Shared On Twitter Can Increase Online Sales By 6.46 Percent

Online review data reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

64% Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30% of consumers who check out customer reviews, agree that it increases their purchasing confidence.

Companies use the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

98% Of Yelp's Browsers Purchased From A Business They Found On The Website

Generally, 142 million consumers visit Yelp each month. If you haven't declared your complimentary Yelp business page, this is as excellent a time as any.

Source: RevLocal

Online Reviews Affect 67.7% Of Consumer Purchasing Decisions

More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

86 Percent Of Consumers Would Think About Composing A Review For A Business

Your customers are your most valuable resource, and it's not only because of the cash they spend at your business. They will be prepared to share it if you provide them an excellent experience.

Source: Brightlocal

Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of US Clients

24% of US shoppers consider reviews as 'incredibly influential'.

To show the value of online reviews and scores, did you know that 81% of customers will pay more for a product with reviews and those same customers are also happy to accept slower shipping times for such products.

Source: Turntonetworks

77% Of Customers Don't Rely On Reviews That Are Older Than 3 Months

Customers don't care how great your service or product was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why most of them find older reviews unimportant.

It is for this reason that companies need to be constantly requesting reviews.

Source: Statuslabs

People Reading Reviews On A Mobile Phone Are 127 Percent Most Likely To Buy Than Desktop Users

Mobile users choose to get things done faster. For that reason, purchasing choices are made rapidly.

Online reviews are certainly convincing, yet online marketers haven't necessarily come to appreciate the power of them.

Source: Martech Zone

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Organization

The star ranking is the first thing consumers see. Still, users focus on other factors also, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of USA customers.

Source: Statista

A One Star Increase In Rating Can Result In A 5% To 9% Increase In Business Revenue

Businesses that treat clients fairly usually prosper, review websites help make certain of that.

Source: Statuslabs

If A Company Handles Problems Quickly And Efficiently, 95% Of Unsatisfied Customers Will Go Back To A Business

Consumers do not expect you to be perfect. They do anticipate you to take care of things when they go wrong. If there is nothing else a business can do to fix an issue, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

Only 44 Percent Of Local Companies Have Claimed Their Google My Business Listing

That's 56% of your competition that aren't benefiting from their listing.

While business listings on the major review platforms are free, a surprisingly low number of companies in fact use them.

Although we now understand why customer reviews are so powerful, many businesses obviously don't.

Source: LsaInsider

Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you want to purchase a new car and there are several models which fit your criteria. How do you pick the very best one for you? Well, you read online reviews.

With the help of other consumers, you quickly decide on one that works for you. That's how favorable reviews transform customers into clients.

Source: Consumer Affairs

The Average Review Length Has Gotten 65% Shorter Since 2010

At this present time reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is proportionate to that of a twitter tweet.

Source: Review Trackers

89% Of Customers Choose To Read Reviews Using Their Mobile Phones

Be it via an app or a mobile internet browser, everyday people choose to read reviews on their smart phones.

Source: Statista

89% Of Consumers Review A Companies Replies To Reviews

Not only do a lot of individuals check out the review replies, 30% of them highly value them. Nearly 96% read the replies to their own reviews.

Source: Brightlocal

70% Of Customers Prefer To Learn About A Business Via Reviews And Articles, Rather Than Advertisements

Ads are all well and good, but it deserves attempting a different approach also. Reviews are by far the very best way to find the truth about a service or product.

Source: Statuslabs