83 Percent Of Customers Do Not Rely On Advertising

The conventional channels to reach customers aren't as influential as they used to be. Many users who no longer trust advertisements pick to focus on customers' suggestions online.

Source: Statuslabs

Because They Want To Buy A Service Or An Item And Want To Get The Truth About The Businesses Items And Services, 82% Of Customers Check Out Review Websites.

Users come due to the fact that they have already formed a purchase decision. The bulk of them (89 percent) buy within a week of their visit.

Source: RevLocal

60 Percent Of Consumers Check Out Blog And Social Network Reviews On Their Mobile Devices Before Shopping

In-store shopping is affected considerably by blogs and reviews on social networks. With men being twice as likely to be influenced than women.

Reviews and ranking statistics reveal individuals value the opinion of peers more than any other content.

Source: Collective Bias

72% Of Customers Will Not Take Action Unless They Read Some Reviews

Irrespective of how attractive your marketing is, you still require consumer reviews. There's no other way around it. Consumers are still going to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

More Than 4 Negative Reviews About A Company Or Service May Reduce Sales By 70 Percent

One negative review suffices for 35% of a site's visitors to decide not to buy. Three negative reviews can cost a business 59 percent less sales.

Of course, they can be compensated by the sheer variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Almost All Customers, Who Use Online Reviews, Read Them Early On In The Buying Process

Let's say you wish to purchase a new car and there are several models which fit your criteria. How do you pick the very best one for you? Well, you read online reviews.

With the help of other consumers, you manage to select a model that works for you. That's how positive reviews convert customers into customers.

Source: Consumer Affairs

One-half Of All Millennial's "Constantly" Read Online Reviews For Companies

Younger individuals understand the worth of being informed. User-generated content has an indisputable effect on consumers.

They will recognize what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older individuals are different though, only 6% of people aged 55 or older read reviews.

Source: Brightlocal

83% Of All Young Consumers Were Asked To Submit A Review Recently

Of those asked, 80% of clients did give a review. In general, companies have actually asked 66% of all customers to give a review on their business.

Source: Brightlocal

A Lot Of Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they've gone to a supplier. Online review trends reveal individuals prefer to comment if they had a favorable experience, rather than a unfavorable or mediocre one.

Source: Brightlocal

64 Percent Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30% of customers who check out consumer reviews, concur that it increases their purchasing confidence.

Businesses utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

United States Consumers Consider "Product Performance" To Be The Most Useful Detail In Product Reviews

When individuals check out reviews, they focus on different elements of the shopping experience. But according to online review statistics, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of US consumers.

Source: Statista

71% Of Millennials Search Consumer Reviews Of Professional Services

Majority of all people in need of an expert service rely on online reviews.

According to online reviews data, 59% utilized online reviews to pick a medical professional or a legal representative.

Young people (age 18-35) are much more inclined to employ a professional based on online reviews. Just 19% of millennials will consider employing a legal representative without any.

Source: Thomson Reuters

If A Company Deals With Problems Quickly And Effectively, 95% Of Dissatisfied Clients Will Return To A Company

Consumers don't anticipate you to be perfect. When things go wrong, they do expect you to take care of things. If there's absolutely nothing else a business can do to solve an issue, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

49 Percent Of Customers Consider The Number Of Online Reviews As An Important Consideration Of Their Buying Decision

Customers value not only the quality or nature of the reviews, however they consider their quantity and recency too.

The share of customers, who pay attention to the variety of reviews is presently at 46%.

Source: Brightlocal

86% Of Customers Would Consider Composing A Review For A Business

Your customers are your most important resource, and it's not just because of the money they spend at your business. If you provide a good experience, they will want to share it.

Source: Brightlocal