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A Solitary Business Review Can Raise Its Conversions By 10%
Online review stats show user-generated content can do wonders in regards to conversions.
A single review can have a huge effect on your business.
A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can provide a mind-blowing 44% increase.
Source: RevLocal
91 Percent Of Millennials Trust In Online Reviews As Much As Loved Ones
Online review statistics position customers' reviews as the most trustworthy source of recommendations. Online reviews typically bring the very same weight as advice from friends and family.
Source: Brightlocal
52% Of Consumers Trust A Product More If It Has Negative Reviews Too
We already discussed the negative and positive reviews and their result on consumers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are phony. Consumers anticipate to see some negative reviews.
Source: Capterra
71% Of Millennials Search Consumer Reviews Of Professional Services
Majority of all individuals in need of a professional service turn to online reviews.
According to online reviews stats, 59% utilized online reviews to choose a physician or a lawyer.
Young people (age 18-35) are a lot more inclined to hire a professional based on online reviews. Just 19% of millennials will consider working with a lawyer without any.
Source: Thomson Reuters
US Buyers Regard "Product Performance" To Be The Most Helpful Detail In Product Reviews
When people read reviews, they focus on various aspects of the shopping experience. However according to online review statistics, 60% of them are most interested in the item's performance.
Customer satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of USA customers.
Source: Statista
Customer Reviews On Products Are Trusted Practically 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples opinions before they ever trust what the producer says. The reason, makers' descriptions are basically ads.
Source: Martech Zone
72 Percent Of Consumers Will Not Take Action Unless They Check Out Some Reviews
Irrespective of how appealing your marketing is, you still need customer reviews. There's no skirting around it. Consumers are still going to hear you out, however they rely on other people more.
Source: My Testimonial Engine
Online Reviews Impact 67.7% Of Customer Purchasing Decisions
More than two thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
67% Of Customers Report Reviews Are A "Very Crucial" Factor When Picking A Solution Provider
When consumers need to choose a solution provider, reviews have a huge effect on their decision.
Source: DemandGenReport
Unfavorable Reviews Can Increase Conversion By As Much As 85%
It sounds insane, but negative reviews can be a positive force for users to devote more time on your website. According to online review statistics, people spend more than five times as long on a website when they check out negative reviews.
When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. If there aren't any negative ones, a frustrating 95 percent suspect censorship or faked reviews.
Source: Reevoo
53% Of Americans Consider Product Reviews And Ratings As The Most Essential Part Of The Online Shopping Experience In 2018.
Today's buyers are wary and desire the best bang for their dollar. It's no surprise that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
61% Of Local Businesses Have A Typical Ranking Of 4 Or 5 Stars
Overall 2 out of 3 companies have great and outstanding rankings. Just 5% of companies have a score listed below 3 stars.
Source: Brightlocal
If A Business Handles Issues Quickly And Effectively, 95% Of Disappointed Customers Will Go Back To A Company
Customers don't expect you to be perfect. When things go wrong, they do expect you to take care of things. If there's nothing else a business can do to fix a problem, a simple coupon can say "We're sorry" in a more attractive way.
Source: SocialMediaToday
A Lot Of Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have gone to a vendor. Online review trends reveal people prefer to comment if they had a positive experience, instead of a mediocre or unfavorable one.
Source: Brightlocal
Almost All Consumers, Who Utilize Online Reviews, Read Them Early On In The Purchasing Process
Let's say you want to buy a brand-new vehicle and there are numerous models which fit your requirements. How do you choose the very best one for you? Well, you read online reviews.
With the help of other customers, you manage to select a model that works for you. That's how positive reviews transform consumers into customers.
Source: Consumer Affairs
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Company
The star rating is the first thing consumers see. Still, users focus on other elements also, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of American customers.
Source: Statista