91% Of Millennials Trust In Online Reviews As Much As Family And Friends

Online review stats position clients' reviews as the most reliable source of suggestions. Online reviews generally bring the very same weight as guidance from loved ones.

Source: Brightlocal

89% Of Consumers Prefer To Read Reviews On Their Smart Devices

Be it through an app or a mobile web browser, everyday people prefer to read reviews on their mobile devices.

Source: Statista

88% Of Executives Regard Reputation Risk As A Top Business Issue

Reputation management statistics suggest a business's reputation does not impact simply the customers. Prospective employees also take a look at ratings and take a look at reviews.

Source: Deloitte

More Than 4 Negative Reviews About A Business Or Service Might Decrease Sales By 70%

One negative review suffices for 35 percent of a website's visitors to decide not to buy. Three negative reviews can cost a business 59% fewer sales.

Naturally, they can be compensated by the sheer number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Google Represents 57.5% Of All Reviews Around The Globe

Google is the clear winner as far as circulation goes, but they are not the only ones in the game.

These are the online reviews circulation rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

Just 6% Of Customers Do Not Rely On Customer Reviews At All

According to customer review data, a massive 19 percent of customers constantly rely on online reviews and never a make a purchase without checking out reviews initially.

Source: Statista

Only 44% Of Local Companies Have Actually Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't benefiting from their listing.

While business listings on the major review platforms are complimentary, a remarkably low number of businesses in fact make use of them.

Although we now understand why client reviews are so powerful, a lot of businesses obviously don't.

Source: LsaInsider

The Average Review Word Count Has Gotten 65% Much Shorter Since 2010

Now a days reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is similar to that of tweet from twitter.

Source: Review Trackers

30% Of Consumers Feel Positive About A Business Which Reacts To Online Reviews

Corresponding with your customers develops trust. Even something as simple as reacting to their reviews and comments can make them feel valued.

As you might anticipate, clients who feel this way are ready to spend more money with a business.

Source: Statuslabs

Reviews Published On Twitter Can Help Boost Sales By 6.46%

Online review stats reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

15 Percent Of Customers Do Not Trust Businesses Without Having Online Reviews

No trust suggests no interactions. 15% of possible clients will not even consider doing business with a company they can't discover opinions about.

Source: Statuslabs

61% Of Regional Businesses Have A Typical Rating Of 4 Or 5 Stars

Generally two thirds of businesses have outstanding and good ratings. Only 5% of companies have a ranking listed below 3 stars.

Source: Brightlocal

Many Best-selling Items Have A Typical Rating Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star ratings.

According to client rating statistics, conversion rates start to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

Consumers Might Invest 31 Percent More With A Business That Has Excellent Reviews

Take note of this fact. The better other users describe your product and services, the more money you can charge and consumer review statistics show us exactly just how much more.

Source: Martech Zone

86 Percent Of Consumers Would Think About Composing A Review For A Business

Your consumers are your most important resource, and it's not just because of the cash they invest at your business. If you give them an excellent experience, they will want to share it.

Source: Brightlocal

67% Of Customers Admit Reviews Are A "Very Important" Factor When Picking A Service Provider

Reviews have an enormous effect on their decision when customers have to select a service provider.

Source: DemandGenReport

Facebook Reviews Impact More Than 50 Percent Of Customers' Purchasing Decisions

Facebook is presently the most popular social media which can also affect our purchasing decisions.

According to social media reviews data, Facebook impacts more than half of users' purchase decisions.

If it has positive reviews, Facebook reviews statistics expose that four out of 5 users are likely to trust a local business.

Source: RevLocal