91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of businesses question the integrity of online reviews. Nonetheless, they understand the huge impact user scores have on their business. Undesirable client or employee reviews can influence 90% of job seekers.

Source: Career Arc

88% Of Executives Regard Reputation Risk As A Leading Business Problem

Reputation management statistics indicate a company's reputation doesn't affect simply the customers. Potential employees likewise look at rankings and read reviews.

Source: Deloitte

Only 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't making the most of their listing.

While business listings on the major review platforms are complimentary, a remarkably low number of businesses actually utilize them.

Although we now understand why customer reviews are so effective, many businesses apparently don't.

Source: LsaInsider

67% Of Consumers Admit Reviews Are A "Extremely Crucial" Factor When Selecting A Solution Provider

When customers have to choose a service provider, reviews have a massive influence on their decision.

Source: DemandGenReport

If A Company Makes An Effort To Solve Issues Rapidly And Efficiently, 95% Of Unsatisfied Customers Will Go Back To A Business

Customers do not anticipate you to be perfect. When things go wrong, they do expect you to take care of things. If there is nothing else a company can do to resolve a concern, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

82 Percent Of Customers Check Out Review Websites Because They Want To Purchase A Service Or An Item And Wish To Get The Truth About Business Products And Services.

Users come since they have already formed a buying decision. The bulk of them (89%) purchase within a week of their visit.

Source: RevLocal

If They Were Asked, 77% Of Consumers Would Certainly Post A Review

More than a 35% would post a review to educate others about their customer experience and 24% would probably direct their review to the company itself.

Over a 26% would be willing to submit a review to assist other individuals with their decision making process.

Source: Podium

When Purchasing Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Influential Factor

Statistics reveal that reviews were more effective than Television ads at 37%, social media at 23% and display ads at 49%.

Source: Statista

Software Reviews Impact Over 98 Percent Of All Purchasers

18 percent of software buyers consider reviews to be an important factor in the purchase procedure. Software reviews have no impact whatsoever on only 2 percent of consumers. Two-thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Organization

The star ranking is the first thing customers see. Still, users pay attention to other factors as well, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of USA customers.

Source: Statista

A Lot Of Best Selling Products Have An Average Score Of 4.2 To 4.7

You can't make everybody delighted, which is why perfect 5 star rankings are suspicious. Someone always has a little a gripe. That's why it is unnatural to get perfect 5 star scores. In some cases a lower rating in fact helps your overall score.

According to customer rating statistics, conversion rates begin to decrease as scores rise above 4.7.

Source: Spiegel Research Center

Only 6% Of Customers Don't Trust Customer Reviews At All

According to consumer review statistics, a massive 19 percent of customers always trust online reviews and never ever a make a purchase without checking out reviews first.

Source: Statista

Most Local Businesses Have Approximately 39 Google Reviews

People like to share their experience after they've gone to a vendor. Online review trends reveal individuals choose to comment if they had a positive experience, rather than a negative or mediocre one.

Source: Brightlocal

95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Services

Leisure and business travelers alike read reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

89% Of Customers Prefer To Read Reviews On Their Mobile Devices

Be it via an app or a mobile browser, people prefer to read reviews on their phones.

Source: Statista

The Typical Review Word Count Has Actually Become 65% Much Shorter Since 2010

As of late reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is similar to that of a tweet.

Source: Review Trackers