89% Of Buyers Choose To Read Reviews On Their Cell Phones

Be it through an app or a mobile internet browser, people today prefer to read reviews on their mobile phones.

Source: Statista

77% Of Consumers Do Not Rely On Reviews That Are Older Than Three Months

Clients don't care how good your service or product was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.

It is for this reason that businesses ought to be constantly asking for reviews.

Source: Statuslabs

64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30% of customers who read client reviews, concur that it increases their purchasing confidence.

Businesses utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

52% Of Consumers Rely On A Product More If It Has Negative Reviews Also

We already touched upon the positive and negative reviews and their impact on consumers. However, all products have their faults, it raises red flags that maybe the reviews are phony if all of a products reviews are positive. People expect to see some negative reviews.

Source: Capterra

A One Star Boost In Ranking Can Result In A 5% To 9% Increase In Business Earnings

Businesses that treat consumers fairly typically prosper, review websites help make certain of that.

Source: Statuslabs

95% Of Disappointed Customers Will Return To A Company If A Company Makes An Effort To Resolve Issues Quickly And Efficiently

Customers do not expect you to be perfect. They do expect you to take care of things when they go wrong. If there is absolutely nothing else a company can do to resolve an issue, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

86 Percent Of Consumers Would Think About Composing A Review For A Business

Your customers are your most valuable resource, and it's not just because of the money they spend at your business. If you give them an excellent experience, they will want to share it.

Source: Brightlocal

Software Reviews Influence Over 98% Of All Buyers

18 percent of software buyers consider reviews to be a necessary factor in the purchase procedure. Software reviews have no impact whatsoever on only 2 percent of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you wish to purchase a brand-new automobile and there are several models which fit your requirements. How do you pick the best one for you? Well, you read reviews.

With the help of other people, you manage to choose a model that works for you. That's how favorable reviews transform customers into customers.

Source: Consumer Affairs

67% Of Customers Claim Reviews Are A "Extremely Crucial" Factor When Choosing A Service Provider

Reviews have an enormous impact on their decision when customers have to pick a service provider.

Source: DemandGenReport

71% Of Millennials Browse Customer Reviews Of Professional Services

More than half of all individuals in need of an expert service turn to online reviews.

According to online reviews stats, 59% utilized online reviews to pick a medical professional or an attorney.

Younger people (age 18-35) are even more likely to hire an expert based on online reviews. Only 19% of millennials will consider employing an attorney without any.

Source: Thomson Reuters

More Than Half Of Clients Aged 25-34 Wrote Reviews

According to Statista, the more youthful generations are obviously the more opinionated ones.

Source: Statista

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of American Customers

24% of US consumers consider reviews as 'incredibly influential'.

To illustrate the significance of online reviews and rankings, did you know that 81% of customers will pay more for an item with reviews and those very same consumers are likewise happy to accept slower shipping times for such items.

Source: Turntonetworks

Only 6% Of Consumers Do Not Trust Consumer Reviews At All

According to consumer review data, a whopping 19 percent of customers constantly rely on online reviews and never a make a purchase without checking out reviews.

Source: Statista

Facebook Reviews Impact More Than 50 Percent Of Customers' Purchasing Decisions

Facebook is presently the most popular social network which can also influence our purchasing preferences.

According to social reviews data, Facebook impacts more than half of users' purchase decisions.

Facebook reviews statistics reveal that 4 out of 5 users are most likely to rely on a local business if it has favorable reviews.

Source: RevLocal

The Typical Review Word Count Has Actually Gotten 65% Much Shorter Since 2010

Presently reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is typical to that of a twitter tweet.

Source: Review Trackers