60 Percent Of Customers Check Out Blog And Social Network Reviews On Their Mobile Devices Before Shopping

In-store purchasing is influenced considerably by blogs and reviews on social networks. With men being twice as likely to be influenced than women.

Reviews and score stats reveal people value the opinion of peers more than any other content.

Source: Collective Bias

Online Product Reviews About An Item Can Amplify Its Conversion Rate By More Than 270%

User review statistics reveal the purchase probability for an item with five reviews is 270 percent higher than the very same item without reviews.

Source: Spiegel Research Center

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Organization

The star rating is the first thing customers see. Still, users take note of other elements as well, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a third of USA customers.

Source: Statista

89% Of Customers Prefer To Read Reviews Using Their Mobile Phones

Be it via an app or a mobile browser, consumers prefer to read reviews on their smart phones.

Source: Statista

53% Of Customers Anticipate Companies To Answer Back Within A Week To Negative Reviews

Online review stats show that 63% of consumer reviews go on without a reply. That's too bad, since those businesses are losing clients that way.

Source: Review Trackers

98% Of Yelp's Website Visitors Purchased From A Business They Discovered On The Website

Typically, 142 million customers visit Yelp monthly. This is as excellent a time as any if you haven't claimed your totally free Yelp business page.

Source: RevLocal

Unfavorable Reviews Can Improve Conversion By As Much As 85 Percent

It sounds crazy, but negative reviews can be a positive driver for users to devote more time on your website. According to online review statistics, individuals spend more than five times as long on a site when they read negative reviews.

When there are a mix of positives and negatives, more than two thirds of users trust reviews more. If there aren't any negative ones, a frustrating 95% suspect censorship or fabricated reviews.

Source: Reevoo

A One Star Increase In Ranking Can Lead To A 5% To 9% Increase In Business Earnings

Businesses that treat customers well normally prosper, review sites help ensure of that.

Source: Statuslabs

More Than 4 Negative Reviews About A Company Or Product Might Reduce Sales By 70 Percent

One negative review is enough for 35 percent of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59 percent fewer sales.

Naturally, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Because They Want To Purchase A Service Or A Product And Want To Get The Facts About The Businesses Items And Services, 82 Percent Of Consumers Check Out Review Sites.

Review sites are locations that customers go to get the facts about a business, service or item . Users come since they have currently formed a purchase decision. The majority of them (89 percent) purchase within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

Facebook Reviews Affect More Than 50 Percent Of Consumers' Purchasing Decisions

Facebook is presently the most popular social network which can also influence our purchasing decisions.

According to social reviews statistics, Facebook affects over half of users' purchase choices.

If it has positive reviews, Facebook reviews stats reveal that four out of five users are likely to trust a local business.

Source: RevLocal

53% Of Americans Consider Item Reviews And Ratings As The Most Important Part Of The Online Shopping Experience In 2018.

Today's shoppers are wary and want the best bang for their dollar. It's no wonder that they consider reading reviews as a huge part of the purchasing decision.

Source: Statista

89% Of Clients Review A Companies Reactions To Reviews

Not only do the majority of individuals read the review replies, 30% of them hold them in high regard. Practically 96% read the feedback to their own reviews.

Source: Brightlocal

67% Of Consumers Claim Reviews Are A "Extremely Crucial" Factor When Choosing A Service Provider

When customers need to choose a solution provider, reviews have a massive influence on their decision.

Source: DemandGenReport

70% Of Customers Choose To Discover A Business Through Reviews And Short Articles, Instead Of Ads

Advertisements are all well and good, but it deserves attempting a different approach as well. Reviews are without a doubt the best way to find the truth about a product or service.

Source: Statuslabs

64 Percent Of Americans Concur That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who read customer reviews, agree that it increases their purchasing confidence.

Businesses utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

49% Of Customers Consider The Number Of Online Reviews As An Important Consideration Of Their Purchasing Decision

Customers value not only the quality or nature of the reviews, but they consider their number and recency too.

The share of customers, who focus on the variety of reviews is currently at 46 percent.

Source: Brightlocal