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Google Accounts For 57.5% Of All Reviews Worldwide
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
Here are the online reviews circulation rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
71% Of Millennials Browse Consumer Reviews Of Professional Services
Over half of all individuals in need of a professional service rely on online reviews.
According to online reviews stats, 59% used online reviews to choose a doctor or a legal representative.
Younger people (age 18-35) are a lot more likely to work with an expert based upon online reviews. Just 19% of millennials will consider employing a legal representative without any.
Source: Thomson Reuters
30% Of Customers Feel Comfortable With A Business Which Answers Online Reviews
Keeping in touch with your customers creates trust. Even something like responding to their reviews and comments can make them feel appreciated.
As you might expect, clients who feel this way are going to spend more money with a company.
Source: Statuslabs
49% Of Customers Consider The Number Of Online Reviews As An Important Consideration Of Their Buying Decision
Consumers value not only the quality or nature of the reviews, but they consider their number and recency also.
The share of consumers, who take notice of the variety of reviews is currently at 46%.
Source: Brightlocal
74 Percent Of Local Businesses Have At A Minimum, 1 Google Review
A single review is far from adequate to enhance your website's SERP ranking.
Looking at online rankings stats, we found out that a business needs to have at least 40 reviews before customers "Award" it with a star.
Source: Brightlocal
60% Of Consumers Consult Blog And Social Network Reviews On Their Mobile Devices Before Shopping
In-store shopping is affected considerably by blogs and reviews on social media. With males being twice as likely to be influenced than ladies.
Reviews and rating statistics show people value the viewpoint of peers more than any other material.
Source: Collective Bias
73 Percent Of Consumers Believe Consumer Reviews Are More Vital Than Star And Number Scores
Online review statistics make it clear individuals aren't pleased with scores alone.
Written reviews make the stats appear more authentic which is what the would-be consumers are looking for. Practically a 3rd of customers say written reviews are the only function that makes them believe the sites' reviews are useful and pertinent.
Source: Fan and Fuel
Many Best Selling Products Have An Average Ranking Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star ratings are suspicious. Somebody always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star rankings. Sometimes a lower rating actually helps your overall score.
According to consumer rating stats, conversion rates begin to decrease as ratings rise above 4.7.
Source: Spiegel Research Center
72 Percent Of Clients Will Not Take Action Unless They Read Some Reviews
Regardless of how attractive your marketing is, you still need client reviews. There is no way around it. Customers are still going to hear you out, but they trust other individuals more.
Source: My Testimonial Engine
88% Of Americans Stated That Product Reviews Were The Most Prominent Factor When Buying Home Electronic Devices
Statistics reveal that reviews were more successful than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
Just 6 Percent Of Customers Don't Rely On Customer Reviews At All
According to customer review statistics, a tremendous 19% of consumers always trust online reviews and never ever a make a purchase without reading reviews.
Source: Statista
A Lone Business Review Can Lift Its Conversions By 10 Percent
Online review stats reveal user-generated material can do miracles in regards to conversions.
A single review can have a huge influence on your business.
A hundred reviews can boost your conversion rates by as much as 37%. 2 hundred can offer an astonishing 44 percent boost.
Source: RevLocal
Online Product Reviews About A Product Can Boost Its Conversion Rate By An Unprecedented 270 Percent
User review statistics reveal the purchase probability for an item with 5 reviews is 270 percent higher than the exact same product without reviews.
Source: Spiegel Research Center
98 Percent Of Yelp's Website Visitors Bought From A Business They Discovered On The Site
Typically, 142 million customers check out Yelp each month. This is as good a time as any if you have not claimed your totally free Yelp business page.
Source: RevLocal
52% Of Customers Trust A Product More If It Has Negative Reviews As Well
We already touched upon the negative and positive reviews and their result on customers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are favorable. People expect to see some unfavorable reviews.
Source: Capterra