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64% Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30% of customers who check out customer reviews, concur that it increases their buying confidence.
Businesses use the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
73 Percent Of Consumers Believe Client Reviews Are More Important Than Star And Number Ratings
Online review stats make it clear people aren't pleased with scores alone.
Customer reviews make the stats appear more authentic which is what the prospective consumers are trying to find. Practically a third of customers say written reviews are the only function that makes them think the sites' reviews are relevant and beneficial.
Source: Fan and Fuel
49% Of Customers Consider The Number Of Online Reviews As An Essential Factor In Their Purchasing Decision
Consumers value not only the quality or nature of the reviews, however they consider their number and recency too.
The share of consumers, who focus on the number of reviews is currently at 46%.
Source: Brightlocal
When Buying Home Electronic Devices, 88% Of Americans Claimed That Product Reviews Were The Most Influential Element
Data reveal that reviews were more beneficial than Television advertisements at 37%, social networks at 23% and display ads at 49%.
Source: Statista
A Lot Of Best Selling Items Have An Average Ranking Of 4.2 To 4.7
You can't make everybody delighted, which is why perfect 5 star ratings are suspicious. Somebody always has a little bit of a gripe. That's why it is abnormal to get perfect 5 star scores. In some cases a lower score really helps your overall rating.
According to customer rating stats, conversion rates start to decrease as rankings rise above 4.7.
Source: Spiegel Research Center
Just 6 Percent Of Consumers Don't Rely On Client Reviews At All
According to client review stats, a whopping 19% of customers constantly trust online reviews and never a purchase without reading reviews initially.
Source: Statista
77% Of Individuals Do Not Rely On Reviews That Are Older Than Three Months
Consumers don't care how excellent your service or product was in the past. Part of why online reviews matter is since they are fresh and relevant.
Customers understand businesses lose their touch all the time, which is why most of them find older reviews irrelevant.
It is for this reason that businesses ought to be continuously requesting reviews.
Source: Statuslabs
90 Percent Of Site Visitors Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what individuals say about impressions, right?
Users get their impression of your businesses through reviews. Usually through less than 10 of them.
Consider asking your visitors to compose one if you do not have reviews on your website.
Source: Martech Zone
60% Of Customers Consult Blog And Social Network Reviews On Their Mobile Devices Before Shopping
In-store purchasing is affected significantly by blogs and reviews on social networks. With men being two times as likely to be influenced than women.
Reviews and rating stats reveal people value the viewpoint of peers more than any other content.
Source: Collective Bias
Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Purchasing Process
Let's say you wish to purchase a brand-new car and there are several models which fit your requirements. How do you select the very best one for you? Well, you read reviews.
With the help of other people, you quickly pick a model that works for you. That's how positive reviews transform customers into clients.
Source: Consumer Affairs
US Shoppers View "Product Performance" To Be The Most Valuable Info In Product Reviews
When people check out reviews, they focus on various aspects of the shopping experience. However according to online review statistics, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality over time are the next few considerations for more than 50% of American customers.
Source: Statista
A One Star Boost In Rating Can Cause A 5% To 9% Boost In Business Revenue
Businesses that treat customers honorably usually succeed, review websites help make certain of that.
Source: Statuslabs
Facebook Reviews Impact More Than 50 Percent Of Consumers' Buying Decisions
Facebook is currently the most popular social media which can also affect our buying decisions.
According to social reviews statistics, Facebook impacts the majority of users' purchase decisions.
If it has positive reviews, Facebook reviews stats expose that four out of 5 users are more likely to trust a local business.
Source: RevLocal
15 Percent Of Customers Do Not Trust Businesses Without Online Reviews
No trust means no interactions. 15 percent of possible consumers will not even think about working with a company they can't discover opinions about.
Source: Statuslabs