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Only 44 Percent Of Local Companies Have Actually Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't making the most of their listing.
While business listings on the major review platforms are totally free, a remarkably low number of companies in fact use them.
Although we now know why client reviews are so effective, the majority of businesses apparently do not.
Source: LsaInsider
53% Of Americans Consider Product Reviews And Scores As The Most Vital Part Of The Online Shopping Experience In 2018.
Today's buyers are smart and desire the very best bang for their buck. It's not surprising that that they consider checking out reviews as a big part of the buying decision.
Source: Statista
Favorable Reviews Encourage 68% Of Customers To Choose A Local Business
Considering that the vast bulk of customers read reviews, you'd want yours to be appealing to brand-new customers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
90% Of Consumers Need Less Than 10 Reviews To Form An Opinion About A Business
You know what people state about first impressions?
Users get their first impression of your businesses through reviews. Generally through less than 10 of them.
Consider asking your visitors to write one if you don't have reviews on your website.
Source: Martech Zone
53% Of Customers Expect Businesses To Answer Back Within A Week To Negative Reviews
Online review stats show that 63% of consumer reviews stay without a reply. That's too bad, since those companies are losing customers that way.
Source: Review Trackers
USA Buyers View "Product Performance" To Be The Most Valuable Detail In Product Reviews
They focus on various elements of the shopping experience when people check out reviews. However according to online review statistics, 60% of them are most interested in the product's performance.
Client satisfaction, product quality and quality with time are the next few considerations for more than 50% of US consumers.
Source: Statista
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than 2 thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
Online Item Reviews About An Item Can Boost Its Conversion Rate By An Incredible 270 Percent
User review statistics show the purchase possibility for an item with 5 reviews is 270% higher than the very same item without reviews.
Source: Spiegel Research Center
The Average Review Length Has Actually Gotten 65% Shorter Since 2010
Currently reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is equivalent to that of a twitter tweet.
Source: Review Trackers
Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions
Facebook is currently the most popular social network which can likewise influence our buying decisions.
According to social reviews statistics, Facebook affects more than half of users' purchase decisions.
If it has positive reviews, Facebook reviews stats reveal that four out of five users are likely to rely on a local business.
Source: RevLocal
72 Percent Of Consumers Won't Take Action Unless They Read Some Reviews
No matter how appealing your marketing is, you still require client reviews. There is no skirting around it. Customers are still willing to hear you out, however they trust other people more.
Source: My Testimonial Engine
Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack
Review signals (amount, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
The Majority Of Consumers Aged 25 To 34 Gave Reviews
According to Statista, the more youthful generations are clearly the more opinionated ones.
Source: Statista
If A Business Handles Issues Quickly And Effectively, 95% Of Dissatisfied Consumers Will Go Back To A Business
Customers do not expect you to be perfect. They do anticipate you to remedy things when they go wrong. If there's absolutely nothing else a business can do to resolve an issue, a simple coupon can say "We are sorry" in a more enticing way.
Source: SocialMediaToday
70% Of Consumers Prefer To Learn About A Business By Means Of Reviews And Posts, Instead Of Advertisements
Advertisements are all well and good, but it's worth attempting a different approach as well. Reviews are by far the very best way to discover the truth about a product or service.
Source: Statuslabs
61% Of Regional Businesses Have A Typical Ranking Of 4 Or 5 Stars
Typically 2 out of 3 companies have exceptional and great ratings. Only 5% of companies have a rating listed below three stars.
Source: Brightlocal
88% Of Americans Stated That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronics
Stats reveal that reviews were more beneficial than Television advertisements at 37%, social media at 23% and display ads at 49%.
Source: Statista
Fifty Percent Of All Of The Millennial's "Constantly" Read Online Reviews For Companies
Younger people know the value of being informed. User-generated content has an indisputable impact on customers.
They will realize what they've been missing out on if businesses stop to consider the power of client reviews over millennials. Older individuals are various though, just 6% of people aged 55 or older check out reviews.
Source: Brightlocal