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70% Of Consumers Prefer To Discover A Business Through Reviews And Posts, Instead Of Ads
Ads are all well and good, but it's worth attempting a different approach also. Reviews are by far the best method to find the truth about a service or product.
Source: Statuslabs
Software Application Reviews Impact Over 98 Percent Of All Purchasers
18 percent of software purchasers consider reviews to be a vital factor in the purchase process. Software application reviews have no effect whatsoever on just 2% of consumers. Two thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of businesses doubt the integrity of online reviews. Nevertheless, they recognize the huge effect user scores have on their business. Unfavorable client or employee reviews can influence 90% of job seekers.
Source: Career Arc
71% Of Millennials Browse Customer Reviews Of Expert Services
Majority of all people in need of an expert service rely on online reviews.
According to online reviews statistics, 59% utilized online reviews to select a legal representative or a medical professional.
Younger people (age 18-35) are even more likely to work with an expert based upon online reviews. Just 19% of millennials will think about employing a lawyer without any.
Source: Thomson Reuters
89% Of Clients Review A Companies Responses To Reviews
Not only do the majority of shoppers check out the review replies, 30% of them value them highly. Almost 96% read the replies to their own reviews.
Source: Brightlocal
US Buyers Regard "Product Performance" To Be The Most Useful Info In Product Reviews
When individuals check out reviews, they concentrate on various elements of the shopping experience. But according to online review stats, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of USA clients.
Source: Statista
88% Of Executives Consider Reputation Risk As A Leading Business Problem
Reputation management stats show a business's reputation doesn't impact just the clients. Prospective team members likewise look at rankings and take a look at reviews.
Source: Deloitte
Reviews Shared On Twitter Can Increase Revenues By 6.46 Percent
Online review data show that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
Online Reviews Affect 67.7% Of Consumer Purchasing Decisions
More than two-thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Negative Reviews Can Improve Conversion By As Much As 85 Percent
It sounds insane, but negative reviews can be a positive force for users to spend more time on your site. According to online review stats, individuals devote more than five times as long on a website when they read negative reviews.
When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. If there aren't any unfavorable ones, a frustrating 95 percent suspect censorship or fabricated reviews.
Source: Reevoo
52% Of Consumers Trust A Product More If It Has Unfavorable Reviews As Well
We already discussed the positive and negative reviews and their effect on customers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are fake. People anticipate to see some unfavorable reviews.
Source: Capterra
Online Product Reviews About A Product Can Improve Its Conversion Rate By More Than 270%
User review stats show the purchase probability for a product with 5 reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center
73 Percent Of Customers Think Consumer Reviews Are More Crucial Than Star And Number Ratings
Online review statistics make it clear individuals aren't pleased with ratings alone.
Written reviews make the statistics appear more authentic which is what the would-be consumers are looking for. Nearly a third of customers say written reviews are the only function that makes them think the websites' reviews are relevant and beneficial.
Source: Fan and Fuel