If They Were Asked, 77% Of Consumers Would Most Likely Post A Review

More than a 35% would do it to educate others about their client encounter and 24% would rather direct their review to the company itself.

Over a 26% would be willing to post a review to assist other people with their choice making process.

Source: Podium

Reviews Published On Twitter Can Help Boost Online Sales By 6.46%

Online review statistics show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Business

The star ranking is the first thing consumers see. Still, users pay attention to other aspects also, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of US consumers.

Source: Statista

89% Of Shoppers Prefer To Read Reviews On Their Smart Devices

Be it by means of an app or a mobile internet browser, folks prefer to read reviews on their mobile devices.

Source: Statista

If It Has Negative Reviews As Well, 52% Of Consumers Trust A Product More

We already discussed the negative and positive reviews and their effect on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are phony. Customers anticipate to see some unfavorable reviews.

Source: Capterra

Just 6% Of Consumers Do Not Rely On Consumer Reviews At All

According to client review data, a massive 19 percent of customers always rely on online reviews and never a make a purchase without checking out reviews.

Source: Statista

Due To The Fact That They Desire To Buy An Item Or A Service And Desire To Get The Facts About The Businesses Products And Services, 82% Of Customers Go To Review Websites.

Users come since they have already formed a purchase decision. The majority of them (89 percent) buy within a week of their visit.

Source: RevLocal

If A Company Handles Problems Quickly And Effectively, 95% Of Dissatisfied Consumers Will Go Back To A Business

Customers do not anticipate you to be perfect. When things go wrong, they do anticipate you to resolve things. If there is nothing else a business can do to resolve an issue, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

74% Of Regional Companies Have At A Minimum, One Google Review

One review is far from enough to improve your website's SERP ranking.

Taking a look at online ratings data, we discovered that a company requires to have an average of 40 reviews before visitors "Award" it with a star.

Source: Brightlocal

88% Of Executives Consider Reputation Risk As A Top Business Concern

Reputation management statistics show a company's reputation doesn't affect just the consumers. Potential team members likewise take a look at scores and read reviews.

Source: Deloitte

30% Of Customers Feel Comfortable With A Company Which Answers Online Reviews

Staying connected with your customers builds their trust. Even something easy like responding to their reviews and remarks can make them feel appreciated.

As you might expect, customers who feel this way are happy to spend more cash with a company.

Source: Statuslabs

60 Percent Of Customers Check Out Blog And Social Media Reviews On Their Cell Phones Before Shopping

In-store shopping is influenced significantly by blogs and reviews on social media. With males being two times as likely to be influenced than ladies.

Reviews and score data reveal individuals value the opinion of peers more than any other content.

Source: Collective Bias

Consumer Reviews On Products Are Relied On Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples opinions before they ever trust what the maker states. The reason, producers' descriptions are essentially advertisements.

Source: Martech Zone

Positive Reviews Encourage 68 Percent Of Customers To Choose Local Businesses

Considering that the large majority of consumers read reviews, you would want yours to be appealing to new consumers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

67% Of Customers Suggest Reviews Are A "Extremely Important" Factor When Choosing A Solution Provider

Reviews have a huge impact on their decision when clients have to select a solution provider.

Source: DemandGenReport

88% Of Americans Stated That Product Reviews Were The Most Influential Factor When Buying Home Electronics

Data reveal that reviews were more beneficial than Television ads at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista