15% Of Users Do Not Trust Businesses Without Any Online Reviews

No trust means no interactions. 15 percent of prospective clients won't even think about working with a company they can't find opinions about.

Source: Statuslabs

88% Of Executives Judge Reputation Risk As A Leading Business Issue

Reputation management statistics indicate a business's reputation does not impact just the consumers. Potential employees also look at ratings and take a look at reviews.

Source: Deloitte

If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Won't Utilize A Business

This stat is among many that highlight the significance of online rankings. Now that news of consumer satisfaction travels this quick, keeping your consumers happy is more vital than ever.

57 percent of consumers have actually looked for business with more than four stars in 2018, which is up from 48% in 2017.

11% looked just for businesses with an ideal five star score.

Source: Brightlocal

Most Best-selling Products Have An Average Score Of 4.2 To 4.7

You can't make everyone pleased, which is why perfect 5 star rankings are suspicious. Someone always has a bit of a gripe. That's why it is unnatural to get perfect 5 star rankings. Often a lower score actually helps your overall rating.

According to consumer rating statistics, conversion rates start to decrease as scores rise above 4.7.

Source: Spiegel Research Center

70% Of Consumers Choose To Discover A Business By Means Of Posts And Reviews, Instead Of Advertisements

Advertisements are all well and good, but it's worth trying a different approach too. Reviews are without a doubt the best method to find the truth about a service or product.

Source: Statuslabs

64 Percent Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who check out consumer reviews, agree that it increases their buying confidence.

Businesses utilize the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Most Local Businesses Have An Average Of 39 Google Reviews

Individuals like to share their experience after they have visited a supplier. Online review trends show individuals prefer to comment if they had a positive experience, rather than a negative or average one.

Source: Brightlocal

Half Of All Millennial's "Constantly" Check Out Online Reviews For Companies

More youthful people understand the worth of being informed. User-generated content has an indisputable effect on consumers.

They will realize what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older people are different though, only 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

Negative Reviews Can Boost Conversion By As Much As 85 Percent

It sounds insane, however negative reviews can be a positive force for users to devote more time on your site. According to online review statistics, individuals spend more than 5 times as long on a website when they read negative reviews.

More than two thirds of users trust reviews more when there are a mix of negatives and positives. A frustrating 95 percent suspect censorship or fabricated reviews if there aren't any negative ones.

Source: Reevoo

61% Of Local Businesses Have An Average Rating Of 4 Or 5 Stars

Generally two-thirds of businesses have great and exceptional scores. Only 5% of companies have a ranking below three stars.

Source: Brightlocal

83% Of All Young Clients Were Asked To Give A Review Recently

Of those invited, 80% of consumers did leave a review. In general, companies have asked 66% of all customers to submit a review on their company.

Source: Brightlocal

53% Of Customers Expect Companies To Answer Back Within A Week To Negative Reviews

Online review stats reveal that 63% of customer reviews remain without a reply. That's regrettable, because those companies are losing customers that way.

Source: Review Trackers

Visitors Reading Reviews On A Mobile Phone Are 127% Most Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done faster. Therefore, purchasing choices are made quickly.

Online reviews are obviously persuasive, yet online marketers have not necessarily come to value the power of them.

Source: Martech Zone

67% Of Customers Say Reviews Are A "Very Crucial" Factor When Picking A Service Provider

When clients have to pick a service provider, reviews have a massive effect on their decision.

Source: DemandGenReport