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American Shoppers View "Product Performance" To Be The Most Useful Info In Product Reviews
They focus on different aspects of the shopping experience when people check out reviews. However according to online review statistics, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of USA customers.
Source: Statista
91 Percent Of Millennials Have Confidence In Online Reviews As Much As Friends And Family
Online review stats position customers' reviews as the most credible source of recommendations. Online reviews typically carry the very same weight as guidance from loved ones.
Source: Brightlocal
77% Of Consumers Would Likely Submit A Review If They Were Asked
More than a 35% would leave a review to advise others about their customer encounter and 24% would likely direct their review to the business itself.
Over a 26% would want to submit a review to assist other individuals with their choice making process.
Source: Podium
Many Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they have gone to a supplier. Online review trends reveal people choose to comment if they had a positive experience, instead of a mediocre or negative one.
Source: Brightlocal
Only 44 Percent Of Local Companies Have Accepted Their Google My Business Listing
That's 56 percent of your competition that aren't taking advantage of their listing.
While business listings on the significant review platforms are free, a surprisingly low number of companies really make use of them.
Although we now know why customer reviews are so effective, most businesses obviously do not.
Source: LsaInsider
73 Percent Of Consumers Believe Consumer Reviews Are More Vital Than Star And Number Scores
Online review stats make it clear people aren't pleased with ratings alone.
Written reviews make the stats appear more genuine which is what the would-be customers are looking for. Almost a 3rd of consumers state composed reviews are the only feature that makes them think the sites' reviews are pertinent and useful.
Source: Fan and Fuel
A Single Business Review Can Lift Its Conversions By 10%
Online review stats show user-generated content can do wonders in terms of conversions.
A single review can have an enormous effect on your business.
A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can provide an astonishing 44 percent boost.
Source: RevLocal
Customer Reviews On Products Are Relied On Practically 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other individuals viewpoints before they ever trust what the manufacturer states. The reason, producers' descriptions are essentially ads.
Source: Martech Zone
15 Percent Of Consumers Don't Trust Businesses Without Having Online Reviews
No trust implies no interactions. 15% of potential customers will not even consider working with a business they can't discover viewpoints about.
Source: Statuslabs
64% Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30% of customers who check out customer reviews, agree that it increases their buying confidence.
Businesses use the reviews to improve their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Reviews Posted On Twitter Can Boost Revenues By 6.46 Percent
Online review data show that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than 2 thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz