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82 Percent Of Consumers Check Out Review Websites Since They Want To Acquire An Item Or A Service And Want To Get The Facts About The Businesses Product Or Services.
Review sites are places that customers go to get the truth about a business, service or product . Since they have already formed a purchase decision, users come. The majority of them (89 percent) buy within a week of their visit. And 29% do so within 24 hours.
Source: RevLocal
Online Item Reviews About A Product Can Amplify Its Conversion Rate By More Than 270 Percent
User review stats reveal the purchase probability for an item with five reviews is 270 percent higher than the same item without reviews.
Source: Spiegel Research Center
More Than 4 Negative Reviews About A Business Or Product May Decrease Sales By 70%
One negative review suffices for 35 percent of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59 percent fewer sales.
Of course, they can be compensated by the sheer variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
83 Percent Of Clients Do Not Trust Advertising
The standard channels to reach clients aren't as prominent as they used to be. Many users who no longer trust advertisements choose to pay attention to customers' suggestions online.
Source: Statuslabs
Software Reviews Impact Over 98% Of All Purchasers
18 percent of software application buyers consider reviews to be an essential factor in the purchase process. Software reviews have no effect whatsoever on only 2 percent of consumers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
Facebook Reviews Impact More Than 50% Of Customers' Purchasing Decisions
Facebook is presently the most popular social network which can also influence our purchasing decisions.
According to social reviews statistics, Facebook impacts more than half of users' purchase decisions.
Facebook reviews stats expose that four out of 5 users are more likely to trust a local business if it has positive reviews.
Source: RevLocal
53% Of Consumers Expect Businesses To Answer Back Within A Week To Negative Reviews
Online review stats clarify that 63% of customer reviews stay without a response. That's regrettable, due to the fact that those businesses are losing customers that way.
Source: Review Trackers
Reviews Are The Third Most Prominent Ranking Element For Google's Local 3 Pack
Review signals (quantity, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
More Than Half Of Shoppers Aged 25-34 Posted Reviews
According to Statista, the younger generations are reportedly the more vocal ones.
Source: Statista
86 Percent Of Consumers Would Consider Writing A Review For A Business
Your clients are your most important resource, and it's not only because of the money they invest at your business. If you give them an excellent experience, they will want to share it.
Source: Brightlocal
61 Percent Of Regional Businesses Have An Average Rating Of 4 To 5 Stars
Typically two thirds of companies have excellent and awesome ratings. Only 5% of businesses have a score below 3 stars.
Source: Brightlocal
95% Of Unhappy Consumers Will Return To A Business If A Business Manages To Resolve Issues Quickly And Efficiently
Consumers do not expect you to be perfect. When things go wrong, they do anticipate you to fix things. If there is absolutely nothing else a business can do to resolve an issue, a simple coupon can say "We are sorry" in a more attractive way.
Source: SocialMediaToday
71% Of Millennials Search Consumer Reviews Of Expert Services
Majority of all individuals in need of a professional service turn to online reviews.
According to online reviews stats, 59% utilized online reviews to pick an attorney or a physician.
Young people (age 18-35) are a lot more inclined to employ an expert based upon online reviews. Only 19% of millennials will think about working with a lawyer without any.
Source: Thomson Reuters