Just 6% Of Customers Don't Trust Client Reviews At All

According to customer review stats, a massive 19 percent of consumers constantly trust online reviews and never a make a purchase without reading reviews.

Source: Statista

If A Company Deals With Issues Rapidly And Efficiently, 95% Of Unsatisfied Consumers Will Return To A Company

Clients do not anticipate you to be perfect. When things go wrong, they do anticipate you to remedy things. If there is absolutely nothing else a company can do to solve a problem, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

83% Of All Younger Customers Were Asked To Give A Review Recently

Of those invited, 80% of clients did submit a review. In general, companies have actually asked 66% of all customers to post a review on their business.

Source: Brightlocal

90% Of Customers Require Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what people state about first impressions, right?

Users get their impression of your businesses through reviews. Usually through less than 10 of them.

Consider asking your visitors to write one if you don't have reviews on your site.

Source: Martech Zone

71% Of Millennials Browse Customer Reviews Of Expert Services

Over half of all people in need of a professional service rely on online reviews.

According to online reviews data, 59% used online reviews to choose a medical professional or a lawyer.

Young people (age 18-35) are even more inclined to work with an expert based on online reviews. Only 19% of millennials will think about working with a lawyer without any.

Source: Thomson Reuters

Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions

Facebook is presently the most popular social media which can also affect our purchasing preferences.

According to social reviews data, Facebook affects the majority of users' purchase choices.

If it has positive reviews, Facebook reviews statistics reveal that four out of five users are likely to trust a local business.

Source: RevLocal

60 Percent Of Customers Seek Advice From Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping

In-store purchasing is affected considerably by blogs and reviews on social networks. With males being twice as likely to be affected than women.

Reviews and ranking statistics reveal individuals value the opinion of peers more than any other content.

Source: Collective Bias

Almost All Consumers, Who Utilize Online Reviews, Read Them Early On In The Purchasing Process

Let's say you wish to buy a new vehicle and there are a number of models which fit your criteria. How do you select the very best one for you? Well, you read reviews.

With the help of other customers, you quickly decide on one that works for you. That's how positive reviews convert customers into consumers.

Source: Consumer Affairs

Software Application Reviews Influence Over 98% Of All Buyers

18% of software application purchasers consider reviews to be a necessary factor in the purchase process. Software application reviews have no impact whatsoever on only 2 percent of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

Positive Reviews Motivate 68% Of Consumers To Choose Local Businesses

Considering that the vast bulk of customers read reviews, you would want yours to be inviting to brand-new customers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Negative Reviews Can Improve Conversion By As Much As 85 Percent

It sounds insane, but negative reviews can be a positive driver for users to devote more time on your site. According to online review statistics, individuals devote more than five times as long on a site when they read negative reviews.

When there are a mix of positives and negatives, more than two thirds of users trust reviews more. If there aren't any unfavorable ones, an overwhelming 95% suspect censorship or fabricated reviews.

Source: Reevoo

67% Of Customers Report Reviews Are A "Extremely Crucial" Factor When Picking A Solution Provider

Reviews have an enormous impact on their decision when consumers have to pick a service provider.

Source: DemandGenReport

88% Of Executives Judge Reputation Risk As A Leading Business Concern

Reputation management stats show a company's reputation doesn't impact simply the consumers. Prospective employees likewise look at rankings and read reviews.

Source: Deloitte