Just 6 Percent Of Consumers Don't Trust Customer Reviews At All

According to consumer review statistics, a tremendous 19% of consumers constantly rely on online reviews and never a make a purchase without reading reviews.

Source: Statista

Unfavorable Reviews Can Increase Conversion By As Much As 85%

It sounds crazy, however negative reviews can be a positive factor for users to devote more time on your website. According to online review data, people devote more than five times as long on a site when they read negative reviews.

When there are a mix of negatives and positives, more than two thirds of users trust reviews more. If there aren't any negative ones, a frustrating 95 percent suspect censorship or fabricated reviews.

Source: Reevoo

Only 44% Of Local Companies Have Accepted Their Google My Business Listing

That's 56% of your competition that aren't making the most of their listing.

While business listings on the significant review platforms are free, a surprisingly low number of businesses in fact use them.

Although we now understand why consumer reviews are so effective, many businesses obviously do not.

Source: LsaInsider

67% Of Consumers Report Reviews Are A "Extremely Crucial" Factor When Selecting A Service Provider

Reviews have a huge impact on their decision when clients have to select a service provider.

Source: DemandGenReport

USA Shoppers Consider "Product Performance" To Be The Most Helpful Detail In Product Reviews

When people read reviews, they focus on various elements of the shopping experience. However according to online review stats, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of American customers.

Source: Statista

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Business

The star rating is the first thing consumers see. Still, users focus on other aspects also, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of USA customers.

Source: Statista

Clients Could Invest 31 Percent More With A Business That Has Fantastic Reviews

Focus on this fact. The more detailed other users explain your product or service, the more money you can charge and consumer review stats show us exactly how much more.

Source: Martech Zone

77% Of Consumers Would Definitely Leave A Review If They Were Asked

More than a 35% would do it to educate others about their client experience and 24% would rather direct their review to the company itself.

Over a 26% would want to give a review to assist other individuals with their decision making process.

Source: Podium

89% Of Consumers Review A Companies Reactions To Reviews

Not only do the majority of consumers read the review replies, 30% of them highly value them. Almost 96% read the reactions to their own reviews.

Source: Brightlocal

Facebook Reviews Affect More Than 50 Percent Of Consumers' Purchasing Decisions

Facebook is currently the most popular social media which can also affect our purchasing decisions.

According to social reviews statistics, Facebook impacts the majority of users' purchase choices.

Facebook reviews stats expose that 4 out of five users are most likely to trust a local business if it has positive reviews.

Source: RevLocal

30% Of Consumers Feel Favorable To A Business Which Responds To Online Reviews

Keeping in touch with your consumers builds their trust. Even something like reacting to their comments and reviews can make them feel valued.

As you may anticipate, clients who feel this way are ready to spend more money with a company.

Source: Statuslabs

Over Half Of Customers Won't Utilize A Company If It Has Less Than A 4 Star Rating

This stat is among numerous that highlight the importance of online scores. Now that news of client fulfillment travels this fast, keeping your customers pleased is more crucial than ever.

57% of consumers have looked for business with more than four stars in 2018, which is up from 48 percent in 2017.

Furthermore, 11 percent looked just for services with a best five star rating.

Source: Brightlocal

Reviews Are The 3rd Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, diversity, etc.) account for 15.44% of Google's algorithm for local ranking.

Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

Because They Want To Purchase A Service Or A Product And Desire To Get The Truth About The Businesses Items And Services, 82 Percent Of Customers Visit Review Sites.

Review websites are places that customers go to get the facts about a service, product or business. Users come due to the fact that they have currently formed a purchase decision. The majority of them (89 percent) purchase within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

Software Reviews Impact Over 98% Of All Buyers

18% of software purchasers consider reviews to be a vital factor in the purchase process. Software application reviews have no impact whatsoever on just 2 percent of customers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

A Single Business Review Can Raise Its Conversions By 10 Percent

Online review statistics show user-generated content can do miracles in terms of conversions.

A single review can have a massive effect on your business.

A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can supply a mind-blowing 44 percent increase.

Source: RevLocal

91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of businesses question the integrity of online reviews. However, they realize the enormous effect user scores have on their business. Unfavorable customer or employee reviews can affect 90% of job seekers.

Source: Career Arc

15% Of Users Don't Trust Businesses With No Online Reviews

No trust implies no interactions. 15 percent of prospective customers won't even consider working with a company they can't find viewpoints about.

Source: Statuslabs