Software Reviews Impact Over 98 Percent Of All Buyers

18% of software buyers consider reviews to be a necessary factor in the purchase procedure. Software application reviews have no effect whatsoever on just 2 percent of customers. Two-thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

If A Company Takes Care Of Problems Rapidly And Efficiently, 95% Of Disappointed Consumers Will Return To A Business

Clients don't anticipate you to be perfect. They do anticipate you to resolve things when they go wrong. If there is absolutely nothing else a business can do to resolve an issue, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

The Typical Review Word Count Has Actually Become 65% Shorter Since 2010

Nowadays reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is comparable to that of a tweet.

Source: Review Trackers

91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of companies doubt the integrity of online reviews. Nonetheless, they realize the huge effect user scores have on their business. Unfavorable consumer or employee reviews can affect 90% of job seekers.

Source: Career Arc

The Majority Of Clients Aged 25 To 34 Submitted Reviews

According to Statista, the more youthful generations are unsurprisingly the more vocal ones.

Source: Statista

30% Of Clients Feel Comfortable With A Company Which Answers Online Reviews

Communicating with your customers creates trust. Even something easy like responding to their reviews and comments can make them feel appreciated.

As you may expect, clients who feel this way are ready to invest more cash with a business.

Source: Statuslabs

A One Star Increase In Ranking Can Result In A 5% To 9% Increase In Business Revenue

Businesses that treat consumers well usually succeed, review websites help make certain of that.

Source: Statuslabs

83% Of All Younger Customers Were Invited To Give A Review Recently

Of those asked, 80% of customers did submit a review. In general, businesses have asked 66% of all customers to post a review on their company.

Source: Brightlocal

61 Percent Of Regional Businesses Have A Typical Rating Of 4 To 5 Stars

Overall two-thirds of businesses have good and awesome scores. Just 5% of companies have a rating below 3 stars.

Source: Brightlocal

Most Best Selling Items Have An Average Score Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star rankings.

According to client rating statistics, conversion rates start to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

15 Percent Of Clients Do Not Trust Businesses Without Any Online Reviews

No trust implies no interactions. 15 percent of prospective consumers won't even think about working with a company they can't find viewpoints about.

Source: Statuslabs

83 Percent Of Consumers Don't Rely On Advertising

The conventional channels to reach consumers aren't as influential as they utilized to be. Most users who no longer trust advertisements select to take note of clients' suggestions online.

Source: Statuslabs