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This Is What Your Customer Receives
If They Were Asked, 77% Of Clients Would Definitely Leave A Review
More than a 35% would submit a review to inform others about their consumer encounter and 24% would definitely direct their review to the company itself.
Over a 26% would want to leave a review to help other individuals with their decision making process.
Source: Podium
15% Of Customers Do Not Trust Businesses With No Online Reviews
No trust suggests no interactions. 15% of prospective clients will not even think about working with a business they can't discover viewpoints about.
Source: Statuslabs
88% Of Americans Claimed That Product Reviews Were The Most Influential Factor When Purchasing Home Electronic Devices
Data reveal that reviews were more helpful than TV ads at 37%, social media at 23% and display ads at 49%.
Source: Statista
Positive Reviews Motivate 68% Of Customers To Choose Local Businesses
Considering that the vast bulk of customers check out reviews, you'd want yours to be appealing to brand-new consumers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
83% Of Consumers Do Not Trust Advertising
The conventional channels to reach consumers aren't as prominent as they utilized to be. Many users who no longer trust advertisements select to focus on customers' recommendations online.
Source: Statuslabs
64 Percent Of Americans Concur That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30 percent of customers who check out client reviews, agree that it increases their buying confidence.
Businesses use the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services
Leisure and business tourists alike check out reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists. 59% of all tourists report that they check out reviews 'constantly' or 'very frequently'.
Source: Trust You
Only 44 Percent Of Local Companies Have Accepted Their Google My Business Listing
That's 56% of your competitors that aren't taking advantage of their listing.
While business listings on the significant review platforms are free, a surprisingly low number of companies really make use of them.
Although we now know why customer reviews are so effective, most businesses apparently don't.
Source: LsaInsider
53 Percent Of Americans Consider Item Reviews And Rankings As The Most Crucial Part Of Online Shopping.
Today's consumers are wary and desire the best bang for their buck. It's no wonder that they consider reading reviews as a huge part of the purchasing decision.
Source: Statista
72 Percent Of Consumers Won't Take Action Before They Read Some Reviews
Irrespective of how tempting your marketing is, you still require consumer reviews. There is no other way around it. Customers are still willing to hear you out, however they rely on other individuals more.
Source: My Testimonial Engine
Just 6 Percent Of Customers Do Not Rely On Consumer Reviews At All
According to customer review stats, a massive 19 percent of customers always trust online reviews and never ever a make a purchase without reading reviews.
Source: Statista