Over Half Of Customers Aged 25 To 34 Wrote Reviews

According to Statista, the more youthful generations are purportedly the more opinionated ones.

Source: Statista

70% Of Customers Choose To Discover A Business By Means Of Reviews And Short Articles, Instead Of Ads

Ads are all well and good, however it's worth attempting a different approach too. Reviews are by far the best way to discover the truth about a service or product.

Source: Statuslabs

89% Of Buyers Want To Read Reviews On Their Mobile Devices

Be it by means of an app or a mobile web browser, individuals prefer to read reviews on their phones.

Source: Statista

Since They Desire To Purchase A Service Or An Item And Want To Get The Truth About The Businesses Items And Services, 82 Percent Of Customers Go To Review Websites.

Review sites are locations that customers go to get the truth about a business, services or product . Users come since they have actually currently formed a buying decision. The majority of them (89 percent) purchase within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

70% Of Customers Need To Check Out A Minimum Of 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. Most people read many more reviews to get a better idea of how business is really doing. Do not depend upon that statistic alone.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Organization

The star score is the first thing customers see. Still, users take note of other elements too, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a third of United States consumers.

Source: Statista

71% Of Millennials Browse Customer Reviews Of Expert Services

Majority of all people in need of a professional service turn to online reviews.

According to online reviews data, 59% used online reviews to choose an attorney or a medical professional.

Younger people (age 18-35) are much more inclined to employ a professional based on online reviews. Only 19% of millennials will think about working with a lawyer without any.

Source: Thomson Reuters

If A Company Takes Care Of Issues Quickly And Efficiently, 95% Of Disappointed Clients Will Go Back To A Company

Customers do not anticipate you to be perfect. They do expect you to resolve things when they go wrong. If there is nothing else a business can do to resolve a concern, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

98% Of Yelp's Visitors Purchased From A Business They Found On The Site

Generally, 142 million customers go to Yelp on a monthly basis. This is as excellent a time as any if you haven't declared your free Yelp business page.

Source: RevLocal

Only 44% Of Local Businesses Have Accepted Their Google My Business Listing

That's 56% of your competitors that aren't making the most of their listing.

While business listings on the major review platforms are free, a surprisingly low number of companies in fact use them.

Although we now understand why consumer reviews are so powerful, a lot of businesses obviously do not.

Source: LsaInsider

89% Of Consumers Browse A Businesses Reactions To Reviews

Not only do most clients read the review replies, 30% of them hold them in high regard. Nearly 96% read the responses to their own reviews.

Source: Brightlocal