If It Has Less Than A 4 Star Score, More Than Half Of Consumers Will Not Utilize An Organisation

This stat is among lots of that show the value of online scores. Now that news of client fulfillment travels this fast, keeping your clients happy is more important than ever.

57 percent of customers have actually searched for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

Additionally, 11% looked only for services with a perfect five star rating.

Source: Brightlocal

91 Percent Of Millennials Trust In Online Reviews As Much As Loved Ones

Online review stats place customers' reviews as the most reliable source of suggestions. Online reviews usually bring the exact same weight as advice from family and friends.

Source: Brightlocal

Positive Reviews Encourage 68 Percent Of Customers To Use A Local Business

Given that the vast majority of customers read reviews, you'd want yours to be enticing to new consumers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of United States Consumers

24% of US shoppers consider reviews as 'exceptionally influential'.

To illustrate the importance of online reviews and scores, did you understand that 81% of consumers will pay more for an item with reviews and those exact same customers are likewise willing to accept slower shipping times for such products.

Source: Turntonetworks

83% Of All Younger People Were Asked To Give A Review Recently

Of those invited, 80% of clients did give a review. In general, companies have actually asked 66% of all consumers to submit a review on their business.

Source: Brightlocal

89% Of Customers Read A Businesses Reactions To Reviews

Not only do most customers read the review replies, 30% of them value them highly. Nearly 96% read the feedback to their own reviews.

Source: Brightlocal

The Typical Review Word Count Has Actually Become 65% Much Shorter Since 2010

In recent years reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is equivalent to that of a twitter tweet.

Source: Review Trackers

Online Item Reviews About A Product Can Boost Its Conversion Rate By A Whopping 270%

User review stats show the purchase likelihood for a product with five reviews is 270% higher than the very same item without reviews.

Source: Spiegel Research Center

95 Percent Of Travelers Check Out Online Reviews Prior To Scheduling Travel Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business travelers check out approximately 5 reviews vs. 6-7 for leisure tourists. 59percent of all travelers report that they check out reviews 'constantly' or 'extremely often'.

Source: Trust You

More Than 4 Negative Reviews About A Business Or Service Might Decrease Sales By 70 Percent

One negative review suffices for 35% of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent fewer sales.

Of course, they can be compensated by the large variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Facebook Reviews Affect More Than 50 Percent Of Customers' Buying Decisions

Facebook is currently the most popular social network which can also influence our buying preferences.

According to social media reviews statistics, Facebook impacts over half of users' purchase choices.

If it has positive reviews, Facebook reviews statistics reveal that four out of 5 users are likely to trust a local business.

Source: RevLocal

72 Percent Of Customers Won't Take Action Unless They Check Out Some Reviews

Irrespective of how tempting your marketing is, you still need customer reviews. There's no way around it. Consumers are still happy to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine