88% Of Executives Consider Reputation Risk As A Leading Business Issue

Reputation management statistics suggest a business's reputation doesn't impact simply the consumers. Potential team members also take a look at ratings and take a look at reviews.

Source: Deloitte

Consumer Reviews On Products Are Trusted Practically 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other peoples opinions before they ever trust what the producer says. The reason, producers' descriptions are essentially ads.

Source: Martech Zone

If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust An Item More

We already touched upon the positive and negative reviews and their impact on consumers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are phony if all of a products reviews are positive. People anticipate to see some unfavorable reviews.

Source: Capterra

71% Of Millennials Browse Consumer Reviews Of Expert Services

Majority of all people in need of an expert service turn to online reviews.

According to online reviews stats, 59% utilized online reviews to choose a lawyer or a doctor.

Younger people (age 18-35) are even more inclined to work with a professional based upon online reviews. Only 19% of millennials will think about working with an attorney without any.

Source: Thomson Reuters

60 Percent Of Customers Refer To Blog And Social Network Reviews On Their Cell Phones Before Shopping

In-store purchasing is influenced considerably by blogs and reviews on social media. With males being two times as likely to be affected than women.

Reviews and score statistics show individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

77% Of Users Don't Rely On Reviews That Are Older Than Three Months

Consumers don't care how excellent your service or product was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.

It is for this reason that businesses should to be continuously requesting reviews.

Source: Statuslabs

74 Percent Of Local Companies Have At Least 1 Google Review

One review is far from adequate to improve your site's SERP ranking.

Looking at online scores statistics, we learnt that a business needs to have at least 40 reviews before consumers "Award" it with a star.

Source: Brightlocal

95% Of Dissatisfied Consumers Will Return To A Company If A Business Takes Care Of Problems Rapidly And Efficiently

Clients do not anticipate you to be perfect. When things go wrong, they do expect you to resolve things. If there's absolutely nothing else a company can do to solve an issue, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

83% Of All Younger Customers Were Asked To Submit A Review Recently

Of those invited, 80% of customers did submit a review. In general, businesses have actually asked 66% of all clients to submit a review on their company.

Source: Brightlocal

Fifty Percent Of All Millennial's "Always" Check Out Online Reviews For Businesses

Younger people know the value of being informed. User-generated material has an indisputable effect on customers.

If businesses stop to consider the power of consumer reviews over millennials, they will realize what they've been missing out on. Older people are various though, only 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

Positive Reviews Encourage 68 Percent Of Customers To Use A Local Business

Considering that the vast majority of consumers check out reviews, you'd want yours to be appealing to brand-new consumers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Buying Process

Let's say you wish to buy a new automobile and there are a number of models which fit your requirements. How do you select the very best one for you? Well, you read online reviews.

With the help of other people, you quickly decide on one that works for you. That's how positive reviews transform customers into consumers.

Source: Consumer Affairs

61% Of Local Businesses Have A Typical Score Of 4 Or 5 Stars

Typically two thirds of businesses have outstanding and awesome scores. Just 5% of companies have a ranking listed below three stars.

Source: Brightlocal

Over Half Of Shoppers Aged 25-34 Gave Reviews

According to Statista, the younger generations are reportedly the more opinionated ones.

Source: Statista

When Buying Home Electronic Devices, 88% Of Americans Claimed That Product Reviews Were The Most Influential Factor

Statistics reveal that reviews were more helpful than Television ads at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of businesses question the integrity of online reviews. Nevertheless, they understand the huge impact user rankings have on their business. Undesirable consumer or employee reviews can affect 90% of job seekers.

Source: Career Arc

73% Of Customers Believe Consumer Reviews Are More Crucial Than Star And Number Ratings

Online review statistics make it clear people aren't satisfied with ratings alone.

Written reviews make the statistics appear more genuine which is what the prospective clients are searching for. Almost a 3rd of customers state composed reviews are the only function that makes them think the sites' reviews are useful and pertinent.

Source: Fan and Fuel