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53% Of Consumers Expect Companies To Respond Within A Week To Negative Reviews
Online review statistics reveal that 63% of consumer reviews remain without a reaction. That's regrettable, because those businesses are losing consumers that way.
Source: Review Trackers
61% Of Regional Businesses Have An Average Score Of 4 Or 5 Stars
Overall two-thirds of companies have excellent and outstanding ratings. Only 5% of companies have a score below 3 stars.
Source: Brightlocal
64 Percent Of Americans Concur That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30% of customers who read consumer reviews, agree that it increases their purchasing confidence.
Organizations use the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Just 44 Percent Of Local Companies Have Accepted Their Google My Business Listing
That's 56 percent of your competition that aren't taking advantage of their listing.
While business listings on the significant review platforms are free, a surprisingly low number of companies in fact utilize them.
Although we now know why client reviews are so effective, the majority of businesses obviously don't.
Source: LsaInsider
72% Of Clients Will Not Take Action Unless They Read Some Reviews
Regardless of how appealing your marketing is, you still need customer reviews. There is no other way around it. Customers are still going to hear you out, however they trust other individuals more.
Source: My Testimonial Engine
Online Item Reviews About An Item Can Boost Its Conversion Rate By An Unprecedented 270 Percent
User review statistics show the purchase likelihood for an item with five reviews is 270 percent higher than the same product without reviews.
Source: Spiegel Research Center
A Solitary Business Review Can Raise Its Conversions By 10 Percent
Online review stats reveal user-generated content can do wonders in terms of conversions.
A single review can have a huge influence on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can supply a mind-blowing 44 percent boost.
Source: RevLocal
88% Of Americans Stated That Product Reviews Were The Most Prominent Factor When Buying Home Electronic Devices
Statistics reveal that reviews were more beneficial than Television advertisements at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
98 Percent Of Yelp's Website Visitors Bought From A Business They Found On The Site
Normally, 142 million consumers go to Yelp monthly. This is as good a time as any if you have not declared your totally free Yelp business page.
Source: RevLocal
89% Of Consumers Like To Read Reviews Using Their Mobile Devices
Be it through an app or a mobile web browser, individuals choose to read reviews on their cell phones.
Source: Statista
90% Of Clients Require Less Than 10 Reviews To Form An Opinion About A Business
You understand what people state about impressions, right?
Users get their first impression of your businesses through reviews. Typically through less than 10 of them.
Consider asking your visitors to write one if you do not have reviews on your site.
Source: Martech Zone
Since They Want To Buy A Service Or A Product And Desire To Get The Truth About The Businesses Items And Services, 82 Percent Of Consumers Go To Review Websites.
Review websites are locations that people go to get the facts about a product, business or service . Users come since they have actually currently formed a purchase decision. The majority of them (89 percent) purchase within a week of their visit. And 29 percent do so within 24 hours.
Source: RevLocal
83% Of Consumers Do Not Rely On Advertising
The conventional channels to reach clients aren't as prominent as they utilized to be. The majority of users who no longer trust advertisements choose to focus on customers' suggestions online.
Source: Statuslabs
71% Of Millennials Search Consumer Reviews Of Professional Services
Over half of all individuals in need of an expert service rely on online reviews.
According to online reviews stats, 59% utilized online reviews to pick a medical professional or a legal representative.
Younger people (age 18-35) are even more inclined to employ an expert based on online reviews. Just 19% of millennials will consider working with an attorney without any.
Source: Thomson Reuters
More Than 4 Negative Reviews About A Business Or Service May Reduce Sales By 70%
One negative review suffices for 35 percent of a site's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent less sales.
Obviously, they can be compensated by the large number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone