Because They Want To Purchase A Service Or An Item And Want To Get The Facts About The Businesses Items And Services, 82% Of Customers Check Out Review Websites.

Review websites are places that people go to get the facts about a service, business or item . Users come due to the fact that they have currently formed a purchase decision. The majority of them (89%) purchase within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

More Than Four Negative Reviews About A Business Or Product Might Decrease Sales By 70%

One negative review suffices for 35 percent of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59% fewer sales.

Naturally, they can be compensated by the sheer number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Reviews Shared On Twitter Can Boost Revenues By 6.46%

Online review data reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

If It Has Negative Reviews As Well, 52% Of Consumers Trust A Product More

We already discussed the negative and positive reviews and their impact on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are phony. People anticipate to see some negative reviews.

Source: Capterra

77% Of Clients Would Undoubtedly Leave A Review If They Were Asked

More than a 35% would leave a review to inform others about their client encounter and 24% would undoubtedly direct their review to the company itself.

Over a 26% would be willing to post a review to help other individuals with their choice making process.

Source: Podium

91% Of Millennials Trust Online Reviews As Much As Family And Friends

Online review statistics position consumers' reviews as the most trustworthy source of recommendations. Online reviews generally bring the same weight as recommendations from family and friends.

Source: Brightlocal

One-half Of All Of The Millennial's "Always" Read Online Reviews For Companies

More youthful people know the value of being informed. User-generated material has an unassailable effect on customers.

They will realize what they've been missing out on if businesses stop to think about the power of client reviews over millennials. Older individuals are different though, only 6% of people aged 55 or older read reviews.

Source: Brightlocal

72 Percent Of Clients Will Not Take Action Before They Check Out Some Reviews

No matter how enticing your marketing is, you still need consumer reviews. There's no way around it. Customers are still ready to hear you out, however they rely on other people more.

Source: My Testimonial Engine

53 Percent Of Americans Consider Item Reviews And Scores As The Most Important Part Of Online Shopping.

Today's consumers are smart and want the very best bang for their buck. It's no surprise that they consider checking out reviews as a huge part of the buying decision.

Source: Statista

Only 6% Of Customers Don't Trust Consumer Reviews At All

According to consumer review data, a whopping 19% of customers constantly rely on online reviews and never ever a buy without checking out reviews first.

Source: Statista

53% Of Consumers Expect Businesses To Respond Within A Week To Unfavorable Reviews

Online review stats reveal that 63% of consumer reviews remain without a reaction. That's too bad, because those companies are losing consumers that way.

Source: Review Trackers

A Lot Of Best-selling Products Have An Average Ranking Of 4.2 To 4.7

You can't make everyone delighted, which is why perfect 5 star scores are suspicious. Someone always has a bit of a gripe. That's why it is abnormal to get perfect 5 star scores. Often a lower score really helps your overall rating.

According to consumer rating stats, conversion rates start to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

61% Of Local Businesses Have An Average Ranking Of 4 To 5 Stars

Typically two-thirds of companies have exceptional and awesome rankings. Only 5% of businesses have a ranking listed below 3 stars.

Source: Brightlocal

86 Percent Of Customers Would Think About Composing A Review For A Business

Your consumers are your most valuable resource, and it's not only because of the money they invest at your business. They will be willing to share it if you give them an excellent experience.

Source: Brightlocal

89% Of Consumers Browse A Companies Replies To Reviews

Not only do the majority of clients check out the review replies, 30% of them highly value them. Almost 96% read the feedback to their own reviews.

Source: Brightlocal

More Than Half Of Individuals Aged 25 To 34 Submitted Reviews

According to Statista, the younger generations are obviously the more vocal ones.

Source: Statista

Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of USA Clients

24% of US consumers consider reviews as 'incredibly influential'.

To highlight the importance of online reviews and ratings, did you know that 81% of consumers will pay more for an item with reviews and those exact same customers are also ready to accept slower shipping times for such items.

Source: Turntonetworks

Favorable Reviews Encourage 68% Of Consumers To Choose A Local Business

Given that the huge majority of customers read reviews, you'd want yours to be enticing to new clients, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal