Half Of All Millennial's "Constantly" Read Online Reviews For Companies

More youthful people understand the worth of being informed. User-generated content has an unassailable influence on customers.

They will realize what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older individuals are various though, only 6% of people aged 55 or older read reviews.

Source: Brightlocal

98% Of Yelp's Site Visitors Bought From A Business They Found On The Site

Typically, 142 million customers visit Yelp each month. If you have not declared your free Yelp business page, this is as great a time as any.

Source: RevLocal

Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of United States Customers

24% of US shoppers consider reviews as 'very influential'.

To show the value of online reviews and rankings, did you know that 81 percent of consumers will pay more for a product with reviews and those very same consumers are also happy to accept slower shipping times for such items.

Source: Turntonetworks

60 Percent Of Consumers Consult Blog And Social Network Reviews On Their Mobile Phones Prior To Shopping

In-store purchasing is affected significantly by blogs and reviews on social networks. With males being twice as likely to be influenced than women.

Reviews and ranking stats reveal individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

91 Percent Of Millennials Depend On Online Reviews As Much As Friends And Family

Online review stats position clients' reviews as the most credible source of suggestions. Online reviews generally bring the same weight as advice from friends and family.

Source: Brightlocal

Only 6% Of Consumers Don't Rely On Customer Reviews At All

According to consumer review data, a massive 19% of consumers always rely on online reviews and never ever a make a purchase without reading reviews.

Source: Statista

82% Of Customers Check Out Review Websites Because They Want To Acquire A Product Or A Service And Wish To Get The Facts About Business Product Or Services.

Review sites are places that people go to get the truth about a service, product or business. Users come since they have actually currently formed a buying decision. The majority of them (89 percent) purchase within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

70 Percent Of Consumers Prefer To Discover A Business Through Articles And Reviews, Instead Of Advertisements

Ads are all well and good, however it's worth trying a different approach also. Reviews are by far the very best way to find the truth about a product or service.

Source: Statuslabs

If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Will Not Use A Service

This stat is among numerous that show the importance of online rankings. Now that news of consumer fulfillment travels this quick, keeping your consumers delighted is more important than ever.

57 percent of customers have searched for business with more than 4 stars in 2018, which is up from 48% in 2017.

11 percent looked just for companies with an ideal five star rating.

Source: Brightlocal

91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of businesses doubt the integrity of online reviews. Nevertheless, they recognize the massive effect user ratings have on their business. Unfavorable client or employee reviews can affect 90% of job seekers.

Source: Career Arc

Reviews Posted On Twitter Can Help Increase Sales By 6.46 Percent

Online review stats show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

Only 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't benefiting from their listing.

While business listings on the major review platforms are complimentary, a surprisingly low number of companies really use them.

Although we now know why client reviews are so powerful, the majority of businesses apparently do not.

Source: LsaInsider

Google Represents 57.5% Of All Reviews Around The Globe

Google is the clear winner as far as circulation goes, but they are not the only ones in the game.

These are the online reviews distribution rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

Software Application Reviews Impact Over 98% Of All Purchasers

18 percent of software application purchasers consider reviews to be an important factor in the purchase process. Software application reviews have no effect whatsoever on just 2 percent of consumers. Two thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

If A Business Deals With Issues Rapidly And Effectively, 95% Of Unhappy Clients Will Go Back To A Company

Consumers do not anticipate you to be perfect. When things go wrong, they do anticipate you to deal with things. If there is absolutely nothing else a business can do to fix a problem, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Company

The star score is the first thing customers see. Still, users pay attention to other elements also, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a third of USA consumers.

Source: Statista

Users Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Buy Than Desktop Users

Mobile users choose to get things done faster. Purchasing choices are made quickly.

Online reviews are certainly persuasive, yet marketers haven't necessarily come to value the power of them.

Source: Martech Zone