89% Of Customers Review A Businesses Responses To Reviews

Not only do most consumers check out the review replies, 30% of them value them highly. Almost 96% read the reactions to their own reviews.

Source: Brightlocal

If They Were Asked, 77% Of Consumers Would Give A Review

More than a 35% would post a review to inform others about their consumer encounter and 24% would most likely direct their review to the business itself.

Over a 26% would want to post a review to assist other people with their choice making process.

Source: Podium

60% Of Consumers Seek Advice From Blog And Social Media Reviews On Their Mobile Phones Before Shopping

In-store purchasing is affected substantially by blogs and reviews on social media. With men being twice as likely to be affected than women.

Reviews and rating data reveal individuals value the opinion of peers more than any other material.

Source: Collective Bias

83 Percent Of Consumers Do Not Trust Advertising

The standard channels to reach customers aren't as influential as they used to be. The majority of users who no longer trust ads select to focus on clients' recommendations online.

Source: Statuslabs

Reviews Are The 3rd Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, diversity, etc.) account for 15.44% of Google's algorithm for local ranking.

Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

88% Of Executives Consider Reputation Risk As A Leading Business Problem

Reputation management stats show a business's reputation doesn't impact just the consumers. Prospective employees likewise look at ratings and read reviews.

Source: Deloitte

70% Of Customers Prefer To Learn About A Business Through Articles And Reviews, Rather Than Ads

Ads are all well and good, but it deserves attempting a different approach too. Reviews are by far the best way to find the truth about a service or product.

Source: Statuslabs

86 Percent Of Customers Would Consider Writing A Review For A Business

Your consumers are your most valuable resource, and it's not only because of the cash they invest at your business. They will be ready to share it if you give them an excellent experience.

Source: Brightlocal

61 Percent Of Regional Businesses Have An Average Score Of 4 Or 5 Stars

Overall 2 out of 3 businesses have outstanding and great rankings. Just 5% of businesses have a rating below 3 stars.

Source: Brightlocal

A One Star Boost In Ranking Can Lead To A 5% To 9% Boost In Business Income

Businesses that treat consumers fairly usually flourish, review sites help make certain of that.

Source: Statuslabs

53% Of Americans Consider Product Reviews And Rankings As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's buyers are smart and want the best bang for their dollar. It's no wonder that they consider checking out reviews as a huge part of the buying decision.

Source: Statista

30% Of Customers Feel Comfortable With A Company Which Responds To Online Reviews

Staying connected with your customers develops trust. Even something like responding to their reviews and comments can make them feel appreciated.

As you may expect, customers who feel this way are going to spend more money with a company.

Source: Statuslabs

USA Shoppers Regard "Product Performance" To Be The Most Valuable Information In Product Reviews

When people read reviews, they focus on various aspects of the shopping experience. However according to online review statistics, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of US consumers.

Source: Statista

Facebook Reviews Impact More Than 50% Of Consumers' Purchasing Decisions

Facebook is presently the most popular social media which can also affect our buying decisions.

According to social reviews data, Facebook affects the majority of users' purchase choices.

If it has favorable reviews, Facebook reviews statistics expose that four out of 5 users are more likely to trust a local business.

Source: RevLocal

98 Percent Of Yelp's Website Visitors Purchased From A Business They Found On The Site

Generally, 142 million consumers go to Yelp monthly. This is as good a time as any if you haven't declared your complimentary Yelp business page.

Source: RevLocal

One-half Of All Millennial's "Always" Read Online Reviews For Businesses

More youthful people understand the worth of being informed. User-generated content has an indisputable effect on customers.

They will realize what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older people are various though, just 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

More Than Four Negative Reviews About A Business Or Product May Decrease Sales By 70 Percent

One negative review suffices for 35% of a website's visitors to choose not to purchase. Three negative reviews can cost a business 59 percent fewer sales.

Of course, they can be compensated by the large variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

A Solitary Business Review Can Lift Its Conversions By 10 Percent

Online review stats show user-generated material can do wonders in terms of conversions.

A single review can have a substantial effect on your business.

A hundred reviews can boost your conversion rates by as much as 37%. 2 hundred can offer an astonishing 44 percent boost.

Source: RevLocal