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83% Of All Young Consumers Were Invited To Submit A Review Recently
Of those asked, 80% of customers did leave a review. Overall, companies have actually asked 66% of all clients to leave a review on their company.
Source: Brightlocal
91 Percent Of Millennials Have Confidence In Online Reviews As Much As Family And Friends
Online review statistics position clients' reviews as the most trustworthy source of suggestions. Online reviews usually bring the exact same weight as guidance from family and friends.
Source: Brightlocal
53 Percent Of Americans Consider Product Reviews And Ratings As The Most Vital Part Of Online Shopping.
Today's buyers are wary and want the very best bang for their dollar. It's not surprising that that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
Positive Reviews Encourage 68 Percent Of Customers To Choose A Local Business
Considering that the large majority of consumers check out reviews, you'd want yours to be enticing to brand-new clients, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
30% Of Clients Feel Comfortable With A Company Which Reacts To Online Reviews
Communicating with your customers establishes trust. Even something like reacting to their reviews and comments can make them feel appreciated.
As you might expect, customers who feel this way are ready to spend more money with a company.
Source: Statuslabs
Buyers Reading Reviews On A Mobile Phone Are 127 Percent Most Likely To Make A Purchase Than Desktop Users
Mobile users choose to get things done much faster. For that reason, buying choices are made rapidly.
Online reviews are obviously convincing, yet online marketers have not necessarily come to value the power of them.
Source: Martech Zone
91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of businesses doubt the integrity of online reviews. However, they realize the enormous impact user ratings have on their business. Undesirable client or employee reviews can influence 90% of job seekers.
Source: Career Arc
If It Has Negative Reviews As Well, 52% Of Customers Trust An Item More
We already touched upon the negative and positive reviews and their result on customers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that possibly the reviews are fake. Customers anticipate to see some unfavorable reviews.
Source: Capterra
67% Of Customers Admit Reviews Are A "Very Crucial" Factor When Choosing A Solution Provider
When consumers have to pick a service provider, reviews have a massive impact on their decision.
Source: DemandGenReport
88% Of Executives Consider Reputation Risk As A Leading Business Problem
Reputation management stats show a business's reputation doesn't impact just the customers. Potential team members also look at scores and take a look at reviews.
Source: Deloitte
Over Half Of People Aged 25-34 Gave Reviews
According to Statista, the more youthful generations are purportedly the more opinionated ones.
Source: Statista
Just 44 Percent Of Local Companies Have Actually Claimed Their Google My Business Listing
That's 56% of your competition that aren't taking advantage of their listing.
While business listings on the significant review platforms are complimentary, a surprisingly low number of companies actually utilize them.
Although we now know why consumer reviews are so effective, a lot of businesses obviously don't.
Source: LsaInsider
15% Of Customers Do Not Trust Businesses With No Online Reviews
No trust suggests no interactions. 15 percent of prospective clients won't even consider doing business with a company they can't discover opinions about.
Source: Statuslabs