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30% Of Clients Feel Positive About A Business Which Responds To Online Reviews
Staying connected with your clients establishes trust. Even something as simple as reacting to their remarks and reviews can make them feel appreciated.
As you might expect, customers who feel this way are more willing to spend more money with a business.
Source: Statuslabs
Reviews Posted On Twitter Can Improve Online Sales By 6.46 Percent
Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
When Purchasing Home Electronic Devices, 88% Of Americans Claimed That Product Reviews Were The Most Influential Factor
Statistics reveal that reviews were more beneficial than Television advertisements at 37%, social networks at 23% and display ads at 49%.
Source: Statista
89% Of Clients Review A Businesses Replies To Reviews
Not only do a lot of individuals check out the review replies, 30% of them hold them in high regard. Nearly 96% read the reactions to their own reviews.
Source: Brightlocal
60% Of Consumers Check Out Blog And Social Media Network Reviews On Their Mobile Devices Before Shopping
In-store purchasing is influenced considerably by blogs and reviews on social networks. With males being two times as likely to be affected than ladies.
Reviews and rating data show individuals value the opinion of peers more than any other content.
Source: Collective Bias
71% Of Millennials Search Consumer Reviews Of Professional Services
More than half of all individuals in need of an expert service rely on online reviews.
According to online reviews data, 59% utilized online reviews to choose an attorney or a doctor.
Young people (age 18-35) are much more likely to hire a professional based on online reviews. Only 19% of millennials will consider working with a lawyer without any.
Source: Thomson Reuters
Google Represents 57.5 Percent Of All Reviews Throughout The World
Google is in the lead here, followed by Facebook as a far-off second.
Here are the online reviews distribution rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
86% Of Customers Would Think About Writing A Review For A Business
Your customers are your most valuable resource, and it's not just because of the money they spend at your business. If you give them an excellent experience, they will want to share it.
Source: Brightlocal
73% Of Consumers Believe Written Reviews Are More Important Than Star And Number Rankings
Online review statistics make it clear people aren't satisfied with ratings alone.
Consumer reviews make the statistics appear more genuine which is what the would-be consumers are trying to find. Practically a third of customers state written reviews are the only feature that makes them think the sites' reviews are relevant and useful.
Source: Fan and Fuel
77% Of Users Don't Rely On Reviews That Are Older Than Three Months
Customers don't care how good your service or product was in the past. Part of why online reviews matter is because they are fresh and relevant.
Customers know businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.
It is for this reason that companies need to be continuously requesting reviews.
Source: Statuslabs
90% Of Individuals Need Less Than 10 Reviews To Form An Opinion About A Business
You know what individuals say about first impressions, right?
Users get their first impression of your businesses through reviews. Normally through less than 10 of them.
Consider asking your visitors to write one if you don't have reviews on your website.
Source: Martech Zone
91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of businesses question the integrity of online reviews. Nevertheless, they recognize the huge impact user ratings have on their business. Undesirable client or employee reviews can affect 90% of job seekers.
Source: Career Arc
Software Application Reviews Influence Over 98% Of All Purchasers
18 percent of software buyers consider reviews to be an important factor in the purchase process. Software application reviews have no impact whatsoever on just 2% of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
More Than Four Negative Reviews About A Company Or Product Might Decrease Sales By 70%
One negative review suffices for 35% of a site's visitors to choose not to buy. Three negative reviews can cost a business 59% less sales.
Of course, they can be compensated by the sheer number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Positive Reviews Motivate 68 Percent Of Consumers To Choose Local Businesses
Because the large bulk of consumers check out reviews, you would want yours to be appealing to brand-new clients? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal