77% Of Consumers Would Certainly Give A Review If They Were Asked

More than a 35% would leave a review to notify others about their customer encounter and 24% would undoubtedly direct their review to the business itself.

Over a 26% would be willing to give a review to assist other individuals with their decision making process.

Source: Podium

Google Accounts For 57.5 Percent Of All Reviews Around The Globe

As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.

Here's the online reviews distribution rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

53% Of Consumers Expect Businesses To Respond Within A Week To Negative Reviews

Online review statistics clarify that 63% of customer reviews go on without a response. That's too bad, since those companies are losing customers that way.

Source: Review Trackers

Consumer Reviews On Products Are Relied On Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples opinions before they ever trust what the producer says. The reason, makers' descriptions are generally ads.

Source: Martech Zone

63.6 Percent Of Customers Check Out Google To Look For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the bottom of the list.

These online review stats show the basic appeal of a website can only presume when it concerns trust.

Source: Review Trackers

Most Popular Items Have An Average Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star scores.

According to customer rating statistics, conversion rates begin to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

Online Product Reviews About An Item Can Boost Its Conversion Rate By A Staggering 270 Percent

User review statistics show the purchase probability for a product with five reviews is 270 percent higher than the very same product without reviews.

Source: Spiegel Research Center

64 Percent Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who read consumer reviews, concur that it increases their purchasing confidence.

Organizations use the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

86% Of Consumers Would Think About Writing A Review For A Business

Your customers are your most valuable resource, and it's not just because of the cash they spend at your business. If you give them a good experience, they will want to share it.

Source: Brightlocal

98% Of Yelp's Visitors Bought From A Business They Found On The Website

Generally, 142 million consumers go to Yelp each month. If you haven't claimed your totally free Yelp business page, this is as excellent a time as any.

Source: RevLocal

When Buying Home Electronic Devices, 88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor

Stats reveal that reviews were more beneficial than TV ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

Because They Desire To Acquire A Service Or A Product And Desire To Get The Truth About The Businesses Products And Services, 82% Of Customers Check Out Review Sites.

Users come because they have actually already formed a purchase decision. The bulk of them (89%) purchase within a week of their visit.

Source: RevLocal

Buyers Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done faster. For that reason, buying decisions are made quickly.

Online reviews are certainly persuasive, yet online marketers haven't always come to value the power of them.

Source: Martech Zone

91% Of Millennials Trust Online Reviews As Much As Loved Ones

Online review stats put customers' reviews as the most trustworthy source of recommendations. Online reviews typically bring the same weight as guidance from loved ones.

Source: Brightlocal

One-half Of All Millennial's "Constantly" Read Online Reviews For Businesses

More youthful individuals know the value of being informed. User-generated material has an unassailable impact on customers.

They will understand what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older individuals are different though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

67% Of Consumers Claim That Reviews Are A "Very Crucial" Factor When Picking A Solution Provider

When customers need to choose a service provider, reviews have a huge effect on their decision.

Source: DemandGenReport

30% Of Customers Feel Favorable To A Company Which Answers Online Reviews

Keeping in touch with your consumers creates trust. Even something like reacting to their reviews and comments can make them feel valued.

As you might expect, customers who feel this way are happy to invest more cash with a company.

Source: Statuslabs