86% Of Customers Would Consider Writing A Review For A Business

Your consumers are your most important resource, and it's not only because of the cash they invest at your business. If you provide a good experience, they will be willing to share it.

Source: Brightlocal

Google Accounts For 57.5 Percent Of All Reviews Around The World

As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.

These the online reviews circulation rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

The Majority Of Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they have gone to a vendor. Online review trends reveal people prefer to comment if they had a positive experience, instead of a average or negative one.

Source: Brightlocal

53% Of Customers Expect Companies To Reply Within A Week To Negative Reviews

Online review statistics reveal that 63% of customer reviews go on without a response. That's too bad, due to the fact that those companies are losing consumers that way.

Source: Review Trackers

Just 6% Of Consumers Don't Rely On Client Reviews At All

According to customer review data, a whopping 19 percent of consumers always rely on online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

88% Of Executives Regard Reputation Risk As A Leading Business Concern

Reputation management stats show a company's reputation does not impact simply the consumers. Prospective employees also look at scores and take a look at reviews.

Source: Deloitte

64 Percent Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who read consumer reviews, agree that it increases their purchasing confidence.

Organizations utilize the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Positive Reviews Encourage 68 Percent Of Customers To Choose A Local Business

Since the large bulk of customers check out reviews, you'd want yours to be enticing to new consumers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

73 Percent Of Customers Believe Written Reviews Are More Important Than Star And Number Rankings

Online review statistics make it clear people aren't satisfied with ratings alone.

Customer reviews make the stats appear more authentic which is what the potential clients are searching for. Almost a 3rd of consumers state composed reviews are the only feature that makes them think the websites' reviews are appropriate and helpful.

Source: Fan and Fuel

49% Of Consumers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Purchasing Decision

Customers value not just the quality or nature of the reviews, but they consider their quantity and recency also.

The share of customers, who focus on the number of reviews is currently at 46 percent.

Source: Brightlocal

Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of American Clients

24% of US buyers consider reviews as 'very influential'.

To illustrate the importance of online reviews and rankings, did you understand that 81% of consumers will pay more for a product with reviews and those very same customers are also willing to accept slower shipping times for such items.

Source: Turntonetworks

Online Item Reviews About An Item Can Increase Its Conversion Rate By An Incredible 270 Percent

User review statistics show the purchase possibility for a product with 5 reviews is 270 percent higher than the exact same product without reviews.

Source: Spiegel Research Center

98% Of Yelp's Browsers Purchased From A Business They Discovered On The Site

Generally, 142 million customers visit Yelp each month. If you haven't claimed your free Yelp business page, this is as excellent a time as any.

Source: RevLocal

If A Business Takes Care Of Problems Quickly And Effectively, 95% Of Disappointed Customers Will Go Back To A Business

Customers don't expect you to be perfect. When things go wrong, they do anticipate you to resolve things. If there is nothing else a company can do to resolve a problem, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

One-half Of All Of The Millennial's "Constantly" Check Out Online Reviews For Businesses

More youthful people know the worth of being informed. User-generated content has an indisputable effect on customers.

If businesses stop to consider the power of customer reviews over millennials, they will realize what they've been missing out on. Older individuals are different though, just 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

Just 44% Of Local Companies Have Accepted Their Google My Business Listing

That's 56% of your competition that aren't making the most of their listing.

While business listings on the significant review platforms are totally free, a surprisingly low number of businesses really make use of them.

Although we now understand why consumer reviews are so effective, most businesses obviously do not.

Source: LsaInsider

74 Percent Of Local Businesses Have At A Minimum, 1 Google Review

One review is far from sufficient to improve your site's SERP ranking.

Taking a look at online ratings statistics, we discovered that a business requires to have an average of 40 reviews before clients "Award" it with a star.

Source: Brightlocal

When Buying Home Electronics, 88% Of Americans Stated That Product Reviews Were The Most Prominent Element

Stats reveal that reviews were more effective than Television ads at 37%, social media at 23% and display advertisements at 49%.

Source: Statista