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The Majority Of Best-selling Items Have A Typical Rating Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star ratings.
According to consumer rating statistics, conversion rates begin to decrease as ratings rise above 4.7.
Source: Spiegel Research Center
63.6 Percent Of Customers Check Out Google To Look For Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the bottom of the list.
When it comes to trust, these online review statistics reveal the basic popularity of a website can just go so far.
Source: Review Trackers
Reviews Shared On Twitter Can Grow Sales By 6.46 Percent
Online review statistics show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
Consumer Reviews On Items Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals opinions before they ever trust what the maker says. The reason, makers' descriptions are basically ads.
Source: Martech Zone
61 Percent Of Local Businesses Have An Average Rating Of 4 Or 5 Stars
Typically 2 out of 3 businesses have outstanding and good scores. Only 5% of companies have a score listed below 3 stars.
Source: Brightlocal
American Shoppers View "Product Performance" To Be The Most Useful Information In Product Reviews
When people check out reviews, they focus on different elements of the shopping experience. However according to online review statistics, 60% of them are most interested in the item's performance.
Customer satisfaction, product quality and quality with time are the next few considerations for more than 50% of American clients.
Source: Statista
53% Of Consumers Anticipate Businesses To Reply Within A Week To Negative Reviews
Online review stats reveal that 63% of consumer reviews stay without a reaction. That's regrettable, due to the fact that those companies are losing customers that way.
Source: Review Trackers
Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Purchasing Process
Let's say you wish to buy a new car and there are a number of models which fit your requirements. How do you select the very best one for you? Well, you read the reviews.
With the help of other customers, you quickly select one that works for you. That's how positive reviews convert customers into consumers.
Source: Consumer Affairs
74 Percent Of Regional Companies Have At Least One Google Review
A single review is far from sufficient to enhance your site's SERP ranking.
Taking a look at online rankings statistics, we found out that a business needs to have at least 40 reviews before clients "Award" it with a star.
Source: Brightlocal
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of US Consumers
24% of US buyers consider reviews as 'extremely influential'.
To highlight the importance of online reviews and scores, did you know that 81 percent of customers will pay more for an item with reviews and those same customers are likewise happy to accept slower shipping times for such products.
Source: Turntonetworks
83% Of All Young Shoppers Were Invited To Post A Review Recently
Of those invited, 80% of customers did give a review. Overall, companies have asked 66% of all clients to post a review on their business.
Source: Brightlocal
70 Percent Of Consumers Prefer To Discover A Business Via Short Articles And Reviews, Rather Than Advertisements
Ads are all well and good, however it deserves attempting a different approach as well. Reviews are by far the best way to discover the truth about a product or service.
Source: Statuslabs
49% Of Consumers Consider The Quantity Of Online Reviews As A Necessary Consideration Of Their Purchasing Decision
Customers value not just the quality or nature of the reviews, however they consider their number and recency too.
The share of clients, who focus on the variety of reviews is presently at 46%.
Source: Brightlocal