Positive Reviews Encourage 68 Percent Of Customers To Use A Local Business

Because the large bulk of consumers check out reviews, you'd want yours to be enticing to brand-new customers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

83% Of Customers Do Not Rely On Advertising

The standard channels to reach clients aren't as prominent as they utilized to be. A lot of users who no longer trust advertisements choose to take notice of customers' suggestions online.

Source: Statuslabs

82 Percent Of Customers Check Out Review Sites Due To The Fact That They Want To Purchase A Service Or A Product And Wish To Get The Facts About Business Services And Products.

Review websites are locations that customers go to get the truth about a product, service or business . Since they have actually already formed a buying decision, users come. The majority of them (89 percent) purchase within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

The Majority Of Local Businesses Have An Average Of 39 Google Reviews

People like to share their experience after they've visited a vendor. Online review trends show people prefer to comment if they had a favorable experience, instead of a mediocre or negative one.

Source: Brightlocal

71% Of Millennials Search Consumer Reviews Of Expert Services

Over half of all people in need of an expert service rely on online reviews.

According to online reviews statistics, 59% used online reviews to choose a lawyer or a medical professional.

Younger people (age 18-35) are even more likely to hire a professional based upon online reviews. Only 19% of millennials will think about hiring a lawyer without any.

Source: Thomson Reuters

77% Of Customers Do Not Trust Reviews That Are Older Than 3 Months

Clients don't care how great your product or service was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why most of them find older reviews irrelevant.

It is for this reason that businesses ought to be constantly requesting reviews.

Source: Statuslabs

More Than 4 Negative Reviews About A Business Or Service Might Reduce Sales By 70%

One negative review suffices for 35% of a site's visitors to decide not to buy. Three negative reviews can cost a business 59 percent less sales.

Naturally, they can be compensated by the sheer variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

The Majority Of People Aged 25-34 Submitted Reviews

According to Statista, the younger generations are purportedly the more opinionated ones.

Source: Statista

64% Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of consumers who read customer reviews, concur that it increases their buying confidence.

Businesses utilize the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Consumers Might Invest 31% More With A Business That Has Fantastic Reviews

Take note of this statistic. The more detailed other users explain your services or product, the more money you can charge and customer review statistics reveal to us precisely how much more.

Source: Martech Zone

83% Of All Young Clients Were Asked To Submit A Review Recently

Of those asked, 80% of customers did submit a review. Overall, businesses have asked 66% of all consumers to submit a review on their company.

Source: Brightlocal

Negative Reviews Can Boost Conversion By Up To 85 Percent

It sounds crazy, but negative reviews can be a positive force for users to devote more time on your site. According to online review data, people spend more than five times as long on a site when they check out negative reviews.

When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. If there aren't any unfavorable ones, an overwhelming 95% suspect censorship or faked reviews.

Source: Reevoo

90 Percent Of Customers Need Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what individuals state about impressions, right?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

If you do not have reviews on your website, think about asking your visitors to write one.

Source: Martech Zone

70% Of Customers Need To Read At Least 4 Reviews Before They Can Trust A Business

Four reviews may be too few. Many people check out many more reviews to get a better idea of how the business is in fact doing. Don't depend upon that fact alone.

Source: Brightlocal

30% Of Customers Feel Comfortable With A Business Which Responds To Online Reviews

Corresponding with your consumers develops trust. Even something easy like reacting to their remarks and reviews can make them feel appreciated.

As you may anticipate, clients who feel this way are ready to spend more money with a business.

Source: Statuslabs