49% Of Customers Consider The Quantity Of Online Reviews As A Vital Factor In Their Buying Decision

Consumers value not just the quality or nature of the reviews, but they consider their number and recency as well.

The share of clients, who focus on the variety of reviews is currently at 46%.

Source: Brightlocal

Just 6 Percent Of Consumers Don't Trust Consumer Reviews At All

According to client review statistics, a massive 19 percent of customers always trust online reviews and never a buy without reading reviews first.

Source: Statista

61 Percent Of Regional Businesses Have A Typical Ranking Of 4 Or 5 Stars

Generally 2 out of 3 companies have great and exceptional ratings. Just 5% of businesses have a rating below 3 stars.

Source: Brightlocal

Negative Reviews Can Increase Conversion By As Much As 85 Percent

It sounds insane, however negative reviews can be a positive driver for users to devote more time on your site. According to online review statistics, individuals spend more than five times as long on a website when they read negative reviews.

More than two-thirds of users trust reviews more when there are a mix of negatives and positives. An overwhelming 95% suspect censorship or faked reviews if there aren't any unfavorable ones.

Source: Reevoo

95% Of Unsatisfied Customers Will Go Back To A Company If A Business Takes Care Of Problems Rapidly And Effectively

Customers don't anticipate you to be perfect. When things go wrong, they do anticipate you to remedy things. If there is nothing else a business can do to resolve a concern, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Buying Process

Let's say you want to purchase a new car and there are numerous models which fit your criteria. How do you choose the very best one for you? Well, you read online reviews.

With the help of other customers, you quickly choose a model that works for you. That's how favorable reviews transform customers into clients.

Source: Consumer Affairs

91 Percent Of Millennials Have Faith In Online Reviews As Much As Loved Ones

Online review stats place clients' reviews as the most trustworthy source of recommendations. Online reviews usually carry the very same weight as guidance from family and friends.

Source: Brightlocal

USA Consumers View "Product Performance" To Be The Most Valuable Info In Product Reviews

When individuals check out reviews, they focus on various elements of the shopping experience. But according to online review stats, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality with time are the next few considerations for more than 50% of American customers.

Source: Statista

The Majority Of Shoppers Aged 25-34 Wrote Reviews

According to Statista, the younger generations are plainly the more vocal ones.

Source: Statista

86 Percent Of Consumers Would Consider Composing A Review For A Business

Your clients are your most important resource, and it's not just because of the cash they spend at your business. If you provide a good experience, they will be willing to share it.

Source: Brightlocal

60% Of Consumers Seek Advice From Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping

In-store purchasing is affected substantially by blogs and reviews on social media. With men being twice as likely to be influenced than women.

Reviews and rating statistics show individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

Online Reviews Affect 67.7% Of Consumer Purchasing Decisions

More than two thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

64% Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who read client reviews, agree that it increases their purchasing confidence.

Companies use the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

98% Of Yelp's Browsers Purchased From A Business They Discovered On The Site

Normally, 142 million customers visit Yelp monthly. This is as great a time as any if you haven't claimed your totally free Yelp business page.

Source: RevLocal

A Lone Business Review Can Lift Its Conversions By 10%

Online review statistics reveal user-generated content can do miracles in regards to conversions.

A single review can have a huge influence on your business.

A hundred reviews can boost your conversion rates by as much as 37 percent. Two hundred can provide an astonishing 44% boost.

Source: RevLocal

91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of businesses question the integrity of online reviews. Nonetheless, they realize the enormous effect user rankings have on their business. Unfavorable client or staff member reviews can affect 90% of job seekers.

Source: Career Arc

Facebook Reviews Affect More Than 50 Percent Of Customers' Buying Decisions

Facebook is currently the most popular social media which can also influence our purchasing decisions.

According to social media reviews statistics, Facebook impacts the majority of users' purchase choices.

Facebook reviews stats reveal that four out of 5 users are most likely to rely on a local business if it has favorable reviews.

Source: RevLocal