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91 Percent Of Millennials Have Confidence In Online Reviews As Much As Loved Ones
Online review statistics put clients' reviews as the most credible source of recommendations. Online reviews generally bring the exact same weight as suggestions from loved ones.
Source: Brightlocal
Reviews Shared On Twitter Can Help Boost Sales By 6.46%
Online review data show that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
64 Percent Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30 percent of customers who read consumer reviews, agree that it increases their buying confidence.
Businesses use the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
63.6% Of Customers Check Out Google To Check For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) behind.
When it comes to trust, these online review statistics reveal the general appeal of a site can only go so far.
Source: Review Trackers
Reviews Are The Third Most Influential Ranking Element For Google's Local 3 Pack
Review signals (quantity, variety, etc.) represent 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
Facebook Reviews Impact More Than 50 Percent Of Consumers' Buying Decisions
Facebook is presently the most popular social media which can likewise influence our purchasing decisions.
According to social media reviews data, Facebook affects the majority of users' purchase decisions.
Facebook reviews statistics expose that four out of five users are most likely to rely on a local business if it has favorable reviews.
Source: RevLocal
When Buying Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Influential Element
Statistics reveal that reviews were more successful than TV advertisements at 37%, social networks at 23% and display ads at 49%.
Source: Statista
US Buyers Regard "Product Performance" To Be The Most Helpful Info In Product Reviews
They focus on different aspects of the shopping experience when individuals check out reviews. But according to online review stats, 60% of them are most interested in the item's performance.
Customer satisfaction, product quality and quality with time are the next few considerations for more than 50% of US clients.
Source: Statista
More Than Four Negative Reviews About A Company Or Service Might Reduce Sales By 70%
One negative review is enough for 35 percent of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59 percent less sales.
Naturally, they can be compensated by the large number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Online Reviews Affect 67.7% Of Consumer Purchasing Decisions
More than 2 thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Over Half Of Customers Won't Utilize A Company If It Has Less Than A 4 Star Rating
This stat is among numerous that show the importance of online rankings. Now that news of client complete satisfaction travels this quick, keeping your customers pleased is more important than ever.
57 percent of consumers have actually searched for companies with more than four stars in 2018, which is up from 48 percent in 2017.
Additionally, 11% looked just for organizations with a perfect five star rating.
Source: Brightlocal
Most Local Businesses Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've visited a vendor. Online review trends reveal individuals prefer to comment if they had a favorable experience, instead of a unfavorable or average one.
Source: Brightlocal
53 Percent Of Americans Consider Item Reviews And Ratings As The Most Important Part Of The Online Shopping Experience In 2018.
Today's buyers are wary and desire the very best bang for their dollar. It's no surprise that they consider reading reviews as a huge part of the buying decision.
Source: Statista
49 Percent Of Customers Consider The Quantity Of Online Reviews As An Important Consideration Of Their Buying Decision
Consumers value not just the quality or nature of the reviews, but they consider their number and recency too.
The share of clients, who take notice of the number of reviews is currently at 46%.
Source: Brightlocal
Just 6% Of Customers Do Not Trust Consumer Reviews At All
According to client review stats, a whopping 19 percent of customers always rely on online reviews and never ever a buy without checking out reviews first.
Source: Statista
86% Of Customers Would Think About Writing A Review For A Business
Your clients are your most valuable resource, and it's not just because of the cash they invest at your business. They will be willing to share it if you give them an excellent experience.
Source: Brightlocal