If They Were Asked, 77% Of Customers Would Undoubtedly Leave A Review

More than a 35% would leave a review to inform others about their consumer experience and 24% would probably direct their review to the company itself.

Over a 26% would be willing to post a review to help other people with their choice making process.

Source: Podium

A Lot Of Local Businesses Have Approximately 39 Google Reviews

People like to share their experience after they have visited a vendor. Online review trends show individuals choose to comment if they had a favorable experience, instead of a unfavorable or average one.

Source: Brightlocal

90 Percent Of Buyers Need Less Than 10 Reviews To Form A Viewpoint About A Business

You know what people say about first impressions, right?

Users get their impression of your businesses through reviews. Generally through less than 10 of them.

Think about asking your visitors to write one if you don't have reviews on your site.

Source: Martech Zone

Customer Reviews On Items Are Trusted Nearly 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other peoples viewpoints before they ever trust what the producer says. The reason, manufacturers' descriptions are generally ads.

Source: Martech Zone

Software Application Reviews Influence Over 98 Percent Of All Buyers

18 percent of software application buyers consider reviews to be an essential factor in the purchase procedure. Software application reviews have no impact whatsoever on just 2 percent of consumers. Two-thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

89% Of Individuals Like To Read Reviews On Their Mobile Phones

Be it by means of an app or a mobile internet browser, people young and old prefer to read reviews on their phones.

Source: Statista

Negative Reviews Can Boost Conversion By As Much As 85%

It sounds insane, however negative reviews can be a positive factor for users to spend more time on your website. According to online review stats, people spend more than five times as long on a site when they read negative reviews.

When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. An overwhelming 95% suspect censorship or fabricated reviews if there aren't any unfavorable ones.

Source: Reevoo

15% Of People Do Not Trust Businesses Without Any Online Reviews

No trust means no interactions. 15 percent of prospective clients won't even think about working with a business they can't find opinions about.

Source: Statuslabs

Just 44 Percent Of Local Businesses Have Accepted Their Google My Business Listing

That's 56% of your competition that aren't benefiting from their listing.

While business listings on the significant review platforms are totally free, a surprisingly low number of businesses really use them.

Although we now know why customer reviews are so powerful, most businesses apparently don't.

Source: LsaInsider

61% Of Local Businesses Have An Average Ranking Of 4 To 5 Stars

Generally 2 out of 3 companies have outstanding and awesome rankings. Only 5% of companies have a rating below 3 stars.

Source: Brightlocal

Over Half Of Consumers Will Not Utilize A Company If It Has Less Than A 4 Star Score

This stat is among lots of that show the importance of online ratings. Now that news of client fulfillment travels this fast, keeping your clients delighted is more crucial than ever.

57 percent of consumers have actually looked for companies with more than 4 stars in 2018, which is up from 48% in 2017.

Moreover, 11 percent looked just for businesses with a best five star ranking.

Source: Brightlocal

53 Percent Of Americans Consider Product Reviews And Ratings As The Most Important Part Of Online Shopping.

Today's buyers are wary and want the best bang for their dollar. It's not surprising that that they consider checking out reviews as a big part of the buying decision.

Source: Statista

60% Of Consumers Check Out Blog And Social Network Reviews On Their Cell Phones Prior To Shopping

In-store purchasing is influenced significantly by blogs and reviews on social networks. With males being two times as likely to be affected than ladies.

Reviews and rating stats show individuals value the viewpoint of peers more than any other content.

Source: Collective Bias

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Business

The star rating is the first thing consumers see. Still, users take note of other aspects as well, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of US customers.

Source: Statista

Many Best Selling Products Have A Typical Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star rankings.

According to client rating stats, conversion rates begin to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

83% Of Customers Do Not Rely On Advertising

The conventional channels to reach customers aren't as prominent as they used to be. The majority of users who no longer trust advertisements pick to take notice of consumers' suggestions online.

Source: Statuslabs