53% Of Consumers Expect Companies To Reply Within A Week To Unfavorable Reviews

Online review stats show that 63% of consumer reviews go on without a reply. That's regrettable, because those businesses are losing clients that way.

Source: Review Trackers

73% Of Consumers Think Client Reviews Are More Vital Than Star And Number Ratings

Online review statistics make it clear individuals aren't pleased with ratings alone.

Written reviews make the statistics appear more authentic which is what the prospective customers are trying to find. Nearly a third of customers say written reviews are the only function that makes them think the websites' reviews are relevant and useful.

Source: Fan and Fuel

Many Popular Products Have An Average Score Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star rankings.

According to customer rating statistics, conversion rates start to reduce as scores rise above 4.7.

Source: Spiegel Research Center

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Organization

The star ranking is the first thing customers see. Still, users take note of other aspects as well, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of US customers.

Source: Statista

Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of US Clients

24% of US consumers consider reviews as 'exceptionally influential'.

To illustrate the value of online reviews and ratings, did you know that 81% of consumers will pay more for a product with reviews and those exact same clients are also going to accept slower shipping times for such products.

Source: Turntonetworks

Clients Might Invest 31 Percent More With A Business That Has Fantastic Reviews

Focus on this fact. The more detailed other users explain your product or service, the more cash you can charge and consumer review stats reveal to us exactly how much more.

Source: Martech Zone

Only 6% Of Consumers Don't Trust Client Reviews At All

According to consumer review stats, a massive 19 percent of consumers constantly rely on online reviews and never ever a make a purchase without reading reviews first.

Source: Statista

63.6% Of Customers Check Out Google To Read Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) behind.

These online review stats show the basic appeal of a website can only presume when it concerns trust.

Source: Review Trackers

86% Of Customers Would Think About Writing A Review For A Business

Your customers are your most important resource, and it's not just because of the cash they spend at your business. If you provide a great experience, they will be willing to share it.

Source: Brightlocal

Only 44% Of Local Companies Have Accepted Their Google My Business Listing

That's 56 percent of your competition that aren't benefiting from their listing.

While business listings on the significant review platforms are free, a surprisingly low number of companies in fact utilize them.

Although we now understand why client reviews are so effective, the majority of businesses apparently do not.

Source: LsaInsider

Online Product Reviews About An Item Can Improve Its Conversion Rate By An Unprecedented 270 Percent

User review stats show the purchase probability for a product with 5 reviews is 270 percent higher than the same product without reviews.

Source: Spiegel Research Center

A One Star Increase In Score Can Cause A 5% To 9% Boost In Business Profits

Businesses that treat consumers fairly normally flourish, review websites help ensure of that.

Source: Statuslabs

49% Of Consumers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Buying Decision

Customers value not only the quality or nature of the reviews, however they consider their quantity and recency as well.

The share of clients, who take notice of the number of reviews is presently at 46 percent.

Source: Brightlocal

89% Of Clients Read A Companies Reactions To Reviews

Not only do many individuals read the review replies, 30% of them hold them in high regard. Almost 96% read the responses to their own reviews.

Source: Brightlocal

77% Of Consumers Do Not Rely On Reviews That Are Older Than Three Months

Clients don't care how excellent your product or service was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.

Consumers understand businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.

It is for this reason that businesses should to be continuously requesting reviews.

Source: Statuslabs