98% Of Yelp's Site Visitors Purchased From A Business They Discovered On The Website

Typically, 142 million customers go to Yelp every month. If you haven't claimed your totally free Yelp business page, this is as excellent a time as any.

Source: RevLocal

Many Best Selling Items Have A Typical Rating Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star ratings.

According to client rating stats, conversion rates begin to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

83% Of All Young Shoppers Were Invited To Submit A Review Recently

Of those asked, 80% of clients did give a review. In general, companies have actually asked 66% of all clients to submit a review on their company.

Source: Brightlocal

53 Percent Of Americans Consider Item Reviews And Rankings As The Most Crucial Part Of Online Shopping.

Today's buyers are smart and desire the very best bang for their dollar. It's not surprising that that they consider checking out reviews as a huge part of the purchasing decision.

Source: Statista

95% Of Dissatisfied Customers Will Return To A Company If A Business Manages To Fix Issues Quickly And Effectively

Consumers don't expect you to be perfect. When things go wrong, they do expect you to take care of things. If there is nothing else a company can do to solve a problem, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

86 Percent Of Consumers Would Consider Writing A Review For A Business

Your consumers are your most important resource, and it's not just because of the money they invest at your business. They will be willing to share it if you give them an excellent experience.

Source: Brightlocal

63.6% Of Consumers Go To Google To Check For Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the bottom of the list.

When it comes to trust, these online review stats show the general appeal of a website can just go so far.

Source: Review Trackers

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of American Customers

24% of US consumers consider reviews as 'very influential'.

To highlight the value of online reviews and ratings, did you understand that 81% of consumers will pay more for an item with reviews and those exact same consumers are likewise ready to accept slower shipping times for such products.

Source: Turntonetworks

Reviews Are The 3rd Most Influential Ranking Element For Google's Local 3 Pack

Review signals (amount, variety, and so on) represent 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

Since They Want To Buy An Item Or A Service And Want To Get The Truth About The Businesses Products And Services, 82 Percent Of Consumers Check Out Review Sites.

Review sites are places that people go to get the facts about a service, business or product . Due to the fact that they have already formed a buying decision, users come. The bulk of them (89 percent) buy within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

77% Of Customers Don't Trust Reviews That Are Older Than Three Months

Clients don't care how great your service or product was in the past. Part of why online reviews matter is because they are relevant and fresh.

Customers know businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.

It is for this reason that companies should to be continuously asking for reviews.

Source: Statuslabs

88% Of Executives View Reputation Risk As A Top Business Concern

Reputation management statistics suggest a company's reputation doesn't affect simply the clients. Potential team members likewise look at scores and read reviews.

Source: Deloitte

Users Reading Reviews On A Mobile Phone Are 127% More Likely To Purchase Than Desktop Users

Mobile users choose to get things done much faster. Buying choices are made quickly.

Online reviews are obviously convincing, yet online marketers have not necessarily come to value the power of them.

Source: Martech Zone

More Than Half Of People Aged 25-34 Posted Reviews

According to Statista, the more youthful generations are unsurprisingly the more opinionated ones.

Source: Statista

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Organization

The star score is the first thing consumers see. Still, users take note of other factors also, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a third of United States consumers.

Source: Statista

Only 6 Percent Of Customers Don't Trust Consumer Reviews At All

According to consumer review statistics, a massive 19% of customers constantly rely on online reviews and never a make a purchase without reading reviews.

Source: Statista

91 Percent Of Millennials Turn To Online Reviews As Much As Family And Friends

Online review statistics position customers' reviews as the most trustworthy source of suggestions. Online reviews usually bring the exact same weight as advice from loved ones.

Source: Brightlocal

64 Percent Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who read customer reviews, concur that it increases their buying confidence.

Businesses utilize the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista