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Reviews Shared On Twitter Can Help Improve Online Sales By 6.46 Percent
Online review stats reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
60% Of Consumers Check Out Blog And Social Media Reviews On Their Cell Phones Before Shopping
In-store shopping is influenced substantially by blogs and reviews on social networks. With men being two times as likely to be affected than women.
Reviews and rating stats show people value the opinion of peers more than any other material.
Source: Collective Bias
If A Company Takes Care Of Problems Rapidly And Efficiently, 95% Of Unsatisfied Clients Will Go Back To A Business
Clients do not expect you to be perfect. They do expect you to fix things when they go wrong. If there is absolutely nothing else a company can do to deal with a concern, a simple coupon can say "We're sorry" in a more enticing way.
Source: SocialMediaToday
Online Product Reviews About An Item Can Amplify Its Conversion Rate By An Unprecedented 270%
User review statistics show the purchase probability for a product with 5 reviews is 270% higher than the same product without reviews.
Source: Spiegel Research Center
30% Of Clients Feel Comfortable With A Company Which Reacts To Online Reviews
Keeping in touch with your customers establishes trust. Even something easy like reacting to their comments and reviews can make them feel appreciated.
As you may expect, customers who feel this way are ready to invest more cash with a company.
Source: Statuslabs
63.6 Percent Of Customers Check Out Google To Check For Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) behind.
When it comes to trust, these online review statistics reveal the basic appeal of a website can just go so far.
Source: Review Trackers
88% Of Executives Judge Reputation Risk As A Top Business Issue
Reputation management statistics suggest a company's reputation doesn't affect just the consumers. Potential team members likewise take a look at ratings and read reviews.
Source: Deloitte
15 Percent Of Consumers Do Not Trust Businesses With No Online Reviews
No trust means no interactions. 15 percent of possible customers won't even think about working with a company they can't find opinions about.
Source: Statuslabs
Just 6% Of Consumers Do Not Trust Client Reviews At All
According to consumer review statistics, a tremendous 19 percent of customers always trust online reviews and never ever a buy without reading reviews initially.
Source: Statista
A One Star Increase In Ranking Can Cause A 5% To 9% Boost In Business Profits
Businesses that treat customers honorably typically flourish, review sites help make certain of that.
Source: Statuslabs
91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Employee
The 86% of companies question the integrity of online reviews. However, they recognize the enormous effect user rankings have on their business. Unfavorable consumer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
83% Of All Younger Clients Were Invited To Give A Review Recently
Of those invited, 80% of clients did post a review. In general, companies have actually asked 66% of all consumers to leave a review on their company.
Source: Brightlocal
70 Percent Of Customers Prefer To Learn About A Business Via Short Articles And Reviews, Instead Of Advertisements
Advertisements are all well and good, but it deserves trying a different approach too. Reviews are by far the very best way to discover the truth about a product or service.
Source: Statuslabs
71% Of Millennials Search Consumer Reviews Of Professional Services
More than half of all people in need of an expert service turn to online reviews.
According to online reviews data, 59% utilized online reviews to choose a legal representative or a doctor.
Young people (age 18-35) are much more likely to hire an expert based on online reviews. Only 19% of millennials will think about working with a legal representative without any.
Source: Thomson Reuters
USA Shoppers View "Product Performance" To Be The Most Helpful Info In Product Reviews
When individuals read reviews, they concentrate on various aspects of the shopping experience. However according to online review statistics, 60% of them are most thinking about the item's performance.
Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of US customers.
Source: Statista
When Buying Home Electronic Devices, 88% Of Americans Claimed That Product Reviews Were The Most Prominent Aspect
Stats reveal that reviews were more beneficial than Television ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
91 Percent Of Millennials Rely On Online Reviews As Much As Family And Friends
Online review stats position customers' reviews as the most trustworthy source of suggestions. Online reviews typically bring the exact same weight as guidance from friends and family.
Source: Brightlocal