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60 Percent Of Customers Seek Advice From Blog And Social Network Reviews On Their Mobile Devices Prior To Shopping
In-store shopping is affected substantially by blogs and reviews on social media. With males being two times as likely to be affected than women.
Reviews and score data show people value the viewpoint of peers more than any other material.
Source: Collective Bias
Only 6% Of Customers Don't Trust Client Reviews At All
According to customer review data, a tremendous 19% of consumers constantly trust online reviews and never ever a make a purchase without reading reviews first.
Source: Statista
If It Has Negative Reviews As Well, 52% Of Customers Trust An Item More
We already touched upon the positive and negative reviews and their effect on customers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that possibly the reviews are fake. People anticipate to see some negative reviews.
Source: Capterra
More Than Half Of Shoppers Aged 25 To 34 Posted Reviews
According to Statista, the more youthful generations are clearly the more vocal ones.
Source: Statista
A Single Business Review Can Raise Its Conversions By 10%
Online review stats show user-generated content can do miracles in terms of conversions.
A single review can have a massive influence on your business.
A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can provide an astonishing 44 percent increase.
Source: RevLocal
Almost All Customers, Who Use Online Reviews, Read Them Early On In The Buying Process
Let's say you wish to buy a new vehicle and there are several models which fit your requirements. How do you select the best one for you? Well, you read online reviews.
With the help of other customers, you quickly select one that works for you. That's how positive reviews convert consumers into customers.
Source: Consumer Affairs
95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services
Leisure and business tourists alike check out reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
Facebook Reviews Impact More Than 50 Percent Of Customers' Buying Decisions
Facebook is currently the most popular social network which can also influence our purchasing decisions.
According to social reviews statistics, Facebook affects over half of users' purchase decisions.
Facebook reviews statistics expose that four out of 5 users are most likely to rely on a local business if it has positive reviews.
Source: RevLocal
A One Star Boost In Ranking Can Lead To A 5% To 9% Boost In Business Earnings
Businesses that treat consumers well usually flourish, review websites help ensure of that.
Source: Statuslabs
One-half Of All Millennial's "Always" Read Online Reviews For Companies
Younger people understand the value of being informed. User-generated material has an indisputable influence on customers.
They will realize what they've been missing out on if businesses stop to consider the power of client reviews over millennials. Older individuals are different though, only 6% of people aged 55 or older read reviews.
Source: Brightlocal
61% Of Local Businesses Have An Average Ranking Of 4 Or 5 Stars
Generally two thirds of businesses have outstanding and good ratings. Just 5% of businesses have a rating listed below three stars.
Source: Brightlocal
63.6% Of Customers Go To Google To Read Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) last.
These online review statistics show the basic popularity of a website can just presume when it pertains to trust.
Source: Review Trackers