71% Of Millennials Search Customer Reviews Of Professional Services

More than half of all individuals in need of a professional service turn to online reviews.

According to online reviews stats, 59% utilized online reviews to choose a doctor or an attorney.

Younger people (age 18-35) are a lot more likely to work with a professional based upon online reviews. Only 19% of millennials will think about employing a legal representative without any.

Source: Thomson Reuters

53% Of Consumers Expect Businesses To Respond Within A Week To Negative Reviews

Online review stats reveal that 63% of client reviews go on without a reaction. That's regrettable, since those businesses are losing customers that way.

Source: Review Trackers

Unfavorable Reviews Can Boost Conversion By Up To 85 Percent

It sounds insane, however negative reviews can be a positive factor for users to devote more time on your site. According to online review stats, individuals devote more than 5 times as long on a website when they read negative reviews.

When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or faked reviews.

Source: Reevoo

Google Accounts For 57.5 Percent Of All Reviews Around The World

Google is the clear winner as far as distribution goes, but they are not the only ones in the game.

These the online reviews distribution rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

70% Of Consumers Choose To Discover A Business By Means Of Articles And Reviews, Rather Than Ads

Advertisements are all well and good, but it's worth attempting a different approach as well. Reviews are without a doubt the very best method to find the truth about a product or service.

Source: Statuslabs

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Business

The star rating is the first thing consumers see. Still, users focus on other elements as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a third of US consumers.

Source: Statista

67% Of Customers Suggest Reviews Are A "Very Crucial" Factor When Choosing A Solution Provider

When consumers have to choose a solution provider, reviews have a huge impact on their decision.

Source: DemandGenReport

89% Of Customers Read A Businesses Reactions To Reviews

Not only do most clients read the review replies, 30% of them highly value them. Nearly 96% read the replies to their own reviews.

Source: Brightlocal

91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of businesses question the integrity of online reviews. However, they understand the massive effect user scores have on their business. Unfavorable customer or staff member reviews can influence 90% of job seekers.

Source: Career Arc

64% Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30% of consumers who check out customer reviews, agree that it increases their purchasing confidence.

Companies utilize the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

30% Of Customers Feel Favorable To A Business Which Responds To Online Reviews

Communicating with your clients establishes trust. Even something easy like reacting to their reviews and comments can make them feel valued.

As you may expect, clients who feel this way are going to invest more money with a company.

Source: Statuslabs

A Solitary Business Review Can Lift Its Conversions By 10 Percent

Online review stats show user-generated content can do miracles in regards to conversions.

A single review can have a substantial impact on your business.

A hundred reviews can increase your conversion rates by as much as 37 percent. 2 hundred can offer a mind-blowing 44 percent increase.

Source: RevLocal

Reviews Are The Third Most Prominent Ranking Aspect For Google's Local 3 Pack

Review signals (amount, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.

Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

88% Of Executives Consider Reputation Risk As A Top Business Problem

Reputation management stats indicate a company's reputation doesn't impact simply the clients. Prospective team members likewise take a look at rankings and take a look at reviews.

Source: Deloitte

Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of American Clients

24% of US shoppers consider reviews as 'extremely influential'.

To illustrate the value of online reviews and scores, did you know that 81 percent of customers will pay more for an item with reviews and those very same clients are likewise happy to accept slower shipping times for such products.

Source: Turntonetworks