63.6% Of Consumers Check Out Google To Look For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the bottom of the list.

When it comes to trust, these online review statistics show the basic popularity of a website can just go so far.

Source: Review Trackers

Only 6% Of Customers Do Not Trust Customer Reviews At All

According to consumer review data, a massive 19 percent of consumers always trust online reviews and never a make a purchase without checking out reviews.

Source: Statista

Online Item Reviews About An Item Can Increase Its Conversion Rate By A Whopping 270%

User review stats show the purchase probability for an item with five reviews is 270% higher than the same item without reviews.

Source: Spiegel Research Center

Just 44 Percent Of Local Companies Have Actually Accepted Their Google My Business Listing

That's 56% of your competitors that aren't benefiting from their listing.

While business listings on the major review platforms are totally free, a surprisingly low number of businesses in fact make use of them.

Although we now understand why client reviews are so powerful, a lot of businesses apparently don't.

Source: LsaInsider

90% Of Users Need Less Than 10 Reviews To Form An Opinion About A Business

You know what individuals state about first impressions?

Users get their impression of your businesses through reviews. Usually through less than 10 of them.

If you do not have reviews on your site, consider asking your visitors to compose one.

Source: Martech Zone

A One Star Increase In Rating Can Cause A 5% To 9% Boost In Business Earnings

Businesses that treat consumers honorably normally prosper, review sites help make sure of that.

Source: Statuslabs

67% Of Customers Admit Reviews Are A "Very Crucial" Factor When Choosing A Solution Provider

Reviews have a huge effect on their decision when consumers have to select a service provider.

Source: DemandGenReport

Consumer Reviews On Items Are Trusted Nearly 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples viewpoints before they ever trust what the producer states. The reason, manufacturers' descriptions are essentially advertisements.

Source: Martech Zone

Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you want to purchase a new car and there are a number of models which fit your requirements. How do you select the very best one for you? Well, you read online reviews.

With the help of other consumers, you quickly select a model that works for you. That's how positive reviews convert customers into clients.

Source: Consumer Affairs

89% Of Shoppers Want To Read Reviews On Their Mobile Devices

Be it via an app or a mobile internet browser, consumers prefer to read reviews on their mobile phones.

Source: Statista

53% Of Customers Expect Businesses To Reply Within A Week To Negative Reviews

Online review statistics show that 63% of client reviews go on without a response. That's too bad, since those businesses are losing consumers that way.

Source: Review Trackers

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than 2 thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

15% Of Visitors Do Not Trust Businesses Without Online Reviews

No trust indicates no interactions. 15% of potential clients will not even think about working with a business they can't discover viewpoints about.

Source: Statuslabs

Over Half Of Customers Will Not Utilize An Organisation If It Has Less Than A 4 Star Rating

This stat is one of many that highlight the significance of online ratings. Now that news of client satisfaction travels this quick, keeping your customers pleased is more important than ever.

57 percent of consumers have actually searched for business with more than four stars in 2018, which is up from 48% in 2017.

Additionally, 11 percent looked only for services with a perfect five star score.

Source: Brightlocal

95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services

Leisure and business tourists alike read reviews to form a viewpoint. Business travelers check out approximately 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they check out reviews 'always' or 'extremely frequently'.

Source: Trust You

91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of companies doubt the integrity of online reviews. However, they recognize the massive impact user rankings have on their business. Undesirable consumer or employee reviews can affect 90% of job seekers.

Source: Career Arc

Users Reading Reviews On A Mobile Phone Are 127 Percent Most Likely To Purchase Than Desktop Users

Mobile users prefer to get things done much faster. For that reason, purchasing decisions are made quickly.

Online reviews are undoubtedly convincing, yet marketers have not necessarily come to value the power of them.

Source: Martech Zone