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Over Half Of Shoppers Aged 25 To 34 Submitted Reviews
According to Statista, the younger generations are seemingly the more vocal ones.
Source: Statista
83% Of All Young Customers Were Asked To Give A Review Recently
Of those asked, 80% of customers did leave a review. Overall, businesses have asked 66% of all clients to leave a review on their business.
Source: Brightlocal
Google Represents 57.5 Percent Of All Reviews World-wide
Google is in the lead here, followed by Facebook as a remote second.
These are the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
Software Application Reviews Influence Over 98% Of All Buyers
18 percent of software purchasers consider reviews to be an essential factor in the purchase process. Software reviews have no impact whatsoever on just 2 percent of customers. Two thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
88% Of Executives Judge Reputation Risk As A Top Business Problem
Reputation management stats indicate a business's reputation does not impact simply the customers. Prospective team members likewise take a look at rankings and take a look at reviews.
Source: Deloitte
More Than Four Negative Reviews About A Business Or Product Might Reduce Sales By 70%
One negative review is enough for 35 percent of a site's visitors to decide not to buy. Three negative reviews can cost a business 59 percent fewer sales.
Of course, they can be compensated by the sheer number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
70 Percent Of Consumers Prefer To Find Out About A Business Through Short Articles And Reviews, Rather Than Advertisements
Advertisements are all well and good, but it deserves trying a different approach as well. Reviews are by far the best method to discover the truth about a service or product.
Source: Statuslabs
Reviews Posted On Twitter Can Boost Online Sales By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
Negative Reviews Can Boost Conversion By Up To 85 Percent
It sounds insane, however negative reviews can be a positive force for users to spend more time on your site. According to online review data, individuals devote more than 5 times as long on a website when they read negative reviews.
When there are a mix of positives and negatives, more than two thirds of users trust reviews more. If there aren't any unfavorable ones, a frustrating 95% suspect censorship or fabricated reviews.
Source: Reevoo
Only 6% Of Consumers Don't Trust Customer Reviews At All
According to customer review stats, a whopping 19 percent of consumers constantly trust online reviews and never a make a purchase without checking out reviews.
Source: Statista
A One Star Increase In Rating Can Cause A 5% To 9% Increase In Business Earnings
Businesses that treat consumers fairly normally prosper, review websites help make sure of that.
Source: Statuslabs
71% Of Millennials Search Consumer Reviews Of Expert Services
More than half of all individuals in need of an expert service rely on online reviews.
According to online reviews data, 59% used online reviews to pick a medical professional or a legal representative.
Young people (age 18-35) are a lot more inclined to employ an expert based on online reviews. Only 19% of millennials will think about working with a lawyer without any.
Source: Thomson Reuters
86 Percent Of Customers Would Consider Writing A Review For A Business
Your consumers are your most important resource, and it's not only because of the cash they invest at your business. They will be willing to share it if you give them a great experience.
Source: Brightlocal
83 Percent Of Consumers Do Not Rely On Advertising
The standard channels to reach clients aren't as influential as they used to be. A lot of users who no longer trust ads select to take note of customers' suggestions online.
Source: Statuslabs
49 Percent Of Consumers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Purchasing Decision
Customers value not just the quality or nature of the reviews, however they consider their quantity and recency too.
The share of customers, who take note of the variety of reviews is presently at 46 percent.
Source: Brightlocal