70 Percent Of Customers Choose To Discover A Business By Means Of Posts And Reviews, Rather Than Ads

Ads are all well and good, however it's worth trying a different approach as well. Reviews are by far the best way to find the truth about a product or service.

Source: Statuslabs

If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Won't Utilize A Service

This stat is one of lots of that highlight the value of online rankings. Now that news of consumer complete satisfaction travels this fast, keeping your clients happy is more crucial than ever.

57% of customers have actually searched for companies with more than four stars in 2018, which is up from 48 percent in 2017.

Moreover, 11% looked just for organizations with a perfect five star rating.

Source: Brightlocal

71% Of Millennials Browse Customer Reviews Of Expert Services

Majority of all individuals in need of an expert service rely on online reviews.

According to online reviews stats, 59% utilized online reviews to pick a physician or a legal representative.

Young people (age 18-35) are much more inclined to hire an expert based on online reviews. Just 19% of millennials will consider employing a legal representative without any.

Source: Thomson Reuters

Google Accounts For 57.5 Percent Of All Reviews World-wide

Google is the clear winner as far as circulation goes, however they are not the only ones in the game.

These the online reviews distribution rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services

Leisure and business travelers alike check out reviews to form an opinion. Business travelers read approximately 5 reviews vs. 6-7 for leisure tourists. 59% of all travelers report that they read reviews 'always' or 'extremely often'.

Source: Trust You

Reviews Published On Twitter Can Increase Sales By 6.46 Percent

Online review data show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

86 Percent Of Consumers Would Think About Composing A Review For A Business

Your consumers are your most valuable resource, and it's not only because of the money they spend at your business. If you give them a good experience, they will want to share it.

Source: Brightlocal

60% Of Consumers Check Out Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping

In-store shopping is affected substantially by blogs and reviews on social networks. With males being twice as likely to be influenced than women.

Reviews and score data reveal people value the viewpoint of peers more than any other material.

Source: Collective Bias

Many Best Selling Items Have A Typical Ranking Of 4.2 To 4.7

You can't make everyone pleased, which is why perfect 5 star scores are suspicious. Somebody always has a bit of a gripe. That's why it is abnormal to get perfect 5 star rankings. Sometimes a lower score in fact helps your overall rating.

According to consumer rating stats, conversion rates begin to decrease as scores rise above 4.7.

Source: Spiegel Research Center

77% Of Customers Would Most Likely Post A Review If They Were Asked

More than a 35% would post a review to notify others about their customer encounter and 24% would definitely direct their review to the business itself.

Over a 26% would want to give a review to assist other people with their choice making process.

Source: Podium

63.6% Of Consumers Check Out Google To Read Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the end.

When it comes to trust, these online review stats reveal the basic popularity of a website can only go so far.

Source: Review Trackers

Facebook Reviews Affect More Than 50% Of Customers' Buying Decisions

Facebook is currently the most popular social network which can likewise affect our purchasing decisions.

According to social media reviews stats, Facebook impacts over half of users' purchase decisions.

Facebook reviews stats reveal that four out of 5 users are most likely to trust a local business if it has positive reviews.

Source: RevLocal

90 Percent Of Buyers Need Less Than 10 Reviews To Form An Opinion About A Business

You know what people state about first impressions?

Users get their impression of your businesses through reviews. Usually through less than 10 of them.

Think about asking your visitors to write one if you do not have reviews on your website.

Source: Martech Zone