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Google Represents 57.5 Percent Of All Reviews Globally
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
These are the online reviews distribution rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
88% Of Executives View Reputation Risk As A Leading Business Issue
Reputation management stats suggest a business's reputation doesn't impact just the consumers. Potential employees also take a look at rankings and read reviews.
Source: Deloitte
The Majority Of Best Selling Products Have A Typical Score Of 4.2 To 4.7
You can't make everybody delighted, which is why perfect 5 star scores are suspicious. Somebody always has a bit of a gripe. That's why it is unnatural to get perfect 5 star scores. Often a lower ranking really helps your overall score.
According to client rating statistics, conversion rates start to reduce as rankings rise above 4.7.
Source: Spiegel Research Center
53% Of Americans Consider Product Reviews And Scores As The Most Essential Part Of The Online Shopping Experience In 2018.
Today's consumers are wary and want the best bang for their buck. It's no wonder that they consider reading reviews as a huge part of the buying decision.
Source: Statista
The Majority Of Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they've gone to a supplier. Online review trends reveal people choose to comment if they had a positive experience, rather than a negative or mediocre one.
Source: Brightlocal
Only 44 Percent Of Local Companies Have Actually Accepted Their Google My Business Listing
That's 56% of your competition that aren't benefiting from their listing.
While business listings on the significant review platforms are complimentary, a surprisingly low number of businesses actually make use of them.
Although we now understand why client reviews are so powerful, most businesses apparently do not.
Source: LsaInsider
67% Of Customers Claim That Reviews Are A "Extremely Important" Factor When Picking A Solution Provider
Reviews have a huge effect on their decision when consumers have to select a service provider.
Source: DemandGenReport
90 Percent Of Clients Need Less Than 10 Reviews To Form A Viewpoint About A Business
You know what individuals state about first impressions, right?
Users get their impression of your businesses through reviews. Typically through less than 10 of them.
If you don't have reviews on your site, think about asking your visitors to write one.
Source: Martech Zone
86% Of Customers Would Think About Composing A Review For A Business
Your clients are your most valuable resource, and it's not just because of the cash they spend at your business. They will be prepared to share it if you offer them a great experience.
Source: Brightlocal
89% Of Clients Read A Businesses Feedback To Reviews
Not only do a lot of clients read the review replies, 30% of them value them highly. Almost 96% read the replies to their own reviews.
Source: Brightlocal
95% Of Unsatisfied Customers Will Go Back To A Company If A Business Makes An Effort To Resolve Issues Rapidly And Effectively
Clients do not expect you to be perfect. When things go wrong, they do expect you to fix things. If there's absolutely nothing else a business can do to resolve an issue, a simple coupon can say "We are sorry" in a more enticing way.
Source: SocialMediaToday