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88% Of Executives Judge Reputation Risk As A Leading Business Concern
Reputation management statistics indicate a company's reputation doesn't impact simply the clients. Prospective team members also look at scores and read reviews.
Source: Deloitte
Software Reviews Impact Over 98 Percent Of All Buyers
18 percent of software purchasers consider reviews to be an essential factor in the purchase process. Software application reviews have no impact whatsoever on only 2% of customers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
Consumers Could Spend 31% More With A Business That Has Great Reviews
Focus on this statistic. The better other users explain your product or service, the more money you can charge and customer review stats reveal to us exactly how much more.
Source: Martech Zone
77% Of Clients Would Most Likely Give A Review If They Were Asked
More than a 35% would post a review to educate others about their client experience and 24% would probably direct their review to the company itself.
Over a 26% would be willing to leave a review to help other people with their decision making process.
Source: Podium
83 Percent Of Customers Don't Trust Advertising
The standard channels to reach consumers aren't as influential as they utilized to be. A lot of users who no longer trust advertisements pick to focus on consumers' suggestions online.
Source: Statuslabs
When Buying Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Influential Element
Statistics reveal that reviews were more successful than Television ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista
Facebook Reviews Impact More Than 50 Percent Of Customers' Purchasing Decisions
Facebook is presently the most popular social media which can likewise affect our buying decisions.
According to social media reviews data, Facebook affects more than half of users' purchase choices.
If it has favorable reviews, Facebook reviews statistics expose that 4 out of five users are more likely to trust a local business.
Source: RevLocal
63.6 Percent Of Consumers Check Out Google To Check For Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) behind.
These online review statistics show the basic popularity of a site can only go so far when it concerns trust.
Source: Review Trackers
71% Of Millennials Browse Customer Reviews Of Expert Services
More than half of all people in need of an expert service turn to online reviews.
According to online reviews statistics, 59% utilized online reviews to select a doctor or an attorney.
Young people (age 18-35) are even more inclined to employ an expert based on online reviews. Only 19% of millennials will think about working with an attorney without any.
Source: Thomson Reuters
86 Percent Of Customers Would Consider Writing A Review For A Business
Your customers are your most valuable resource, and it's not only because of the money they spend at your business. They will be prepared to share it if you provide them a great experience.
Source: Brightlocal
60 Percent Of Customers Refer To Blog And Social Media Network Reviews On Their Mobile Phones Prior To Shopping
In-store purchasing is affected substantially by blogs and reviews on social networks. With males being twice as likely to be influenced than ladies.
Reviews and ranking statistics show individuals value the viewpoint of peers more than any other material.
Source: Collective Bias
Reviews Shared On Twitter Can Improve Sales By 6.46%
Online review data reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
If It Has Negative Reviews As Well, 52% Of Customers Trust A Product More
We already discussed the negative and positive reviews and their impact on customers. Nevertheless, all products have their faults, it raises red flags that maybe the reviews are fake if all of a products reviews are positive. Customers expect to see some unfavorable reviews.
Source: Capterra