Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Buying Process

Let's say you wish to buy a brand-new automobile and there are a number of models which fit your criteria. How do you select the very best one for you? Well, you read the reviews.

With the help of other customers, you quickly decide on a model that works for you. That's how positive reviews transform customers into clients.

Source: Consumer Affairs

More Than Four Negative Reviews About A Business Or Product May Reduce Sales By 70%

One negative review suffices for 35% of a website's visitors to decide not to purchase. Three negative reviews can cost a business 59% less sales.

Of course, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

53% Of Consumers Anticipate Companies To Answer Back Within A Week To Negative Reviews

Online review stats reveal that 63% of consumer reviews remain without a response. That's too bad, because those companies are losing clients that way.

Source: Review Trackers

A One Star Increase In Score Can Lead To A 5% To 9% Boost In Business Earnings

Businesses that treat clients fairly normally prosper, review websites help make sure of that.

Source: Statuslabs

Over Half Of Consumers Will Not Utilize A Company If It Has Less Than A 4 Star Rating

This stat is among lots of that illustrate the importance of online rankings. Now that news of consumer complete satisfaction travels this quick, keeping your customers happy is more important than ever.

57 percent of customers have actually searched for companies with more than four stars in 2018, which is up from 48% in 2017.

Furthermore, 11% looked only for services with a perfect five star ranking.

Source: Brightlocal

67% Of Consumers Admit Reviews Are A "Extremely Crucial" Factor When Selecting A Service Provider

Reviews have a huge effect on their decision when customers have to select a solution provider.

Source: DemandGenReport

15% Of Customers Don't Trust Businesses Without Online Reviews

No trust means no interactions. 15% of possible consumers will not even think about doing business with a business they can't discover viewpoints about.

Source: Statuslabs

77% Of Buyers Don't Rely On Reviews That Are Older Than Three Months

Clients don't care how good your product or service was in the past. Since they are fresh and relevant, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why most of them consider older reviews unimportant.

It is for this reason that companies need to be continuously asking for reviews.

Source: Statuslabs

Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of USA Customers

24% of US buyers consider reviews as 'very influential'.

To illustrate the value of online reviews and scores, did you know that 81 percent of consumers will pay more for a product with reviews and those same consumers are likewise willing to accept slower shipping times for such products.

Source: Turntonetworks

98 Percent Of Yelp's Browsers Bought From A Business They Discovered On The Site

Generally, 142 million customers check out Yelp monthly. If you have not declared your totally free Yelp business page, this is as excellent a time as any.

Source: RevLocal

60% Of Consumers Consult Blog And Social Media Reviews On Their Mobile Phones Before Shopping

In-store shopping is affected substantially by blogs and reviews on social networks. With males being two times as likely to be influenced than ladies.

Reviews and rating stats show individuals value the opinion of peers more than any other content.

Source: Collective Bias

91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of businesses question the integrity of online reviews. Nonetheless, they understand the huge effect user ratings have on their business. Undesirable client or employee reviews can influence 90% of job seekers.

Source: Career Arc

61% Of Local Businesses Have An Average Rating Of 4 To 5 Stars

Overall 2 out of 3 companies have exceptional and good rankings. Just 5% of companies have a rating below three stars.

Source: Brightlocal

The Majority Of Clients Aged 25-34 Wrote Reviews

According to Statista, the more youthful generations are purportedly the more vocal ones.

Source: Statista

A Single Business Review Can Raise Its Conversions By 10 Percent

Online review statistics reveal user-generated content can do miracles in terms of conversions.

A single review can have a substantial impact on your business.

A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can supply a mind-blowing 44% boost.

Source: RevLocal