83% Of Clients Do Not Trust Advertising

The conventional channels to reach customers aren't as prominent as they used to be. The majority of users who no longer trust ads choose to focus on customers' recommendations online.

Source: Statuslabs

15 Percent Of Users Do Not Trust Businesses Without Having Online Reviews

No trust means no interactions. 15% of potential clients will not even think about doing business with a business they can't discover viewpoints about.

Source: Statuslabs

63.6% Of Consumers Visit Google To Read Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) behind.

These online review stats show the general popularity of a website can just presume when it concerns trust.

Source: Review Trackers

Reviews Published On Twitter Can Help Boost Sales By 6.46 Percent

Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

89% Of Consumers Browse A Businesses Feedback To Reviews

Not only do most consumers check out the review replies, 30% of them value them highly. Nearly 96% read the replies to their own reviews.

Source: Brightlocal

Consumers Could Invest 31% More With A Business That Has Great Reviews

Take notice of this statistic. The better other users describe your service or product, the more cash you can charge and customer review stats show us exactly just how much more.

Source: Martech Zone

30% Of Clients Feel Comfortable With A Company Which Responds To Online Reviews

Staying connected with your clients establishes trust. Even something like responding to their remarks and reviews can make them feel appreciated.

As you might anticipate, customers who feel this way are more willing to invest more money with a business.

Source: Statuslabs

73% Of Customers Think Customer Reviews Are More Vital Than Star And Number Rankings

Online review statistics make it clear individuals aren't pleased with scores alone.

Customer reviews make the statistics appear more genuine which is what the would-be customers are looking for. Almost a third of customers state composed reviews are the only function that makes them believe the sites' reviews are beneficial and pertinent.

Source: Fan and Fuel

Facebook Reviews Impact More Than 50% Of Customers' Purchasing Decisions

Facebook is presently the most popular social network which can also affect our purchasing decisions.

According to social media reviews data, Facebook impacts more than half of users' purchase choices.

If it has positive reviews, Facebook reviews statistics expose that 4 out of five users are more likely to rely on a local business.

Source: RevLocal

71% Of Millennials Browse Customer Reviews Of Expert Services

More than half of all people in need of a professional service turn to online reviews.

According to online reviews statistics, 59% used online reviews to select an attorney or a medical professional.

Younger people (age 18-35) are a lot more inclined to employ a professional based on online reviews. Only 19% of millennials will think about employing a legal representative without any.

Source: Thomson Reuters

91 Percent Of Millennials Have Confidence In Online Reviews As Much As Family And Friends

Online review statistics place clients' reviews as the most credible source of recommendations. Online reviews normally bring the very same weight as recommendations from loved ones.

Source: Brightlocal

77% Of Consumers Don't Rely On Reviews That Are Older Than Three Months

Customers don't care how excellent your service or product was in the past. Part of why online reviews matter is because they are relevant and fresh.

Consumers know businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.

It is for this reason that companies need to be continuously asking for reviews.

Source: Statuslabs

More Than Four Negative Reviews About A Company Or Product Might Reduce Sales By 70%

One negative review suffices for 35 percent of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59% fewer sales.

Obviously, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

82 Percent Of Customers Visit Review Sites Because They Wish To Acquire A Service Or An Item And Wish To Get The Facts About The Businesses Services And Products.

Users come because they have actually currently formed a purchase decision. The majority of them (89%) buy within a week of their visit.

Source: RevLocal

Customers Checking Out Reviews On A Mobile Phone Are 127% More Likely To Buy Than Desktop Users

Mobile users choose to get things done much faster. Therefore, purchasing choices are made rapidly.

Online reviews are clearly convincing, yet online marketers have not necessarily come to value the power of them.

Source: Martech Zone