Over Half Of Individuals Aged 25-34 Published Reviews

According to Statista, the younger generations are plainly the more opinionated ones.

Source: Statista

Software Application Reviews Influence Over 98 Percent Of All Purchasers

18 percent of software application buyers consider reviews to be an important factor in the purchase process. Software reviews have no effect whatsoever on just 2% of consumers. Two thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

53% Of Consumers Expect Businesses To Respond Within A Week To Negative Reviews

Online review stats prove that 63% of client reviews remain without a response. That's too bad, because those companies are losing consumers that way.

Source: Review Trackers

91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of businesses doubt the integrity of online reviews. Nonetheless, they understand the massive effect user ratings have on their business. Unfavorable client or staff member reviews can affect 90% of job seekers.

Source: Career Arc

52% Of Customers Trust A Product More If It Has Unfavorable Reviews As Well

We already touched upon the negative and positive reviews and their effect on customers. However, all products have their faults, it raises red flags that perhaps the reviews are fake if all of a products reviews are favorable. People anticipate to see some unfavorable reviews.

Source: Capterra

91 Percent Of Millennials Turn To Online Reviews As Much As Loved Ones

Online review stats place customers' reviews as the most credible source of suggestions. Online reviews generally bring the exact same weight as recommendations from family and friends.

Source: Brightlocal

49% Of Customers Consider The Quantity Of Online Reviews As An Important Factor In Their Buying Decision

Consumers value not just the quality or nature of the reviews, but they consider their number and recency also.

The share of clients, who pay attention to the variety of reviews is currently at 46 percent.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Organization

The star rating is the first thing consumers see. Still, users take note of other factors as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a third of United States customers.

Source: Statista

89% Of Consumers Review A Businesses Reactions To Reviews

Not only do many individuals check out the review replies, 30% of them value them highly. Practically 96% read the responses to their own reviews.

Source: Brightlocal

Clients Might Spend 31 Percent More With A Business That Has Excellent Reviews

Take notice of this statistic. The better other users explain your service or product, the more cash you can charge and consumer review statistics show us precisely just how much more.

Source: Martech Zone

Online Reviews Affect 67.7% Of Customer Purchasing Decisions

More than 2 thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

If It Has Less Than A 4 Star Score, More Than Half Of Consumers Will Not Utilize An Organisation

This stat is among numerous that highlight the importance of online rankings. Now that news of client complete satisfaction travels this quick, keeping your consumers happy is more vital than ever.

57 percent of customers have actually looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

11 percent looked only for businesses with a perfect five star rating.

Source: Brightlocal

Most Best Selling Items Have An Average Ranking Of 4.2 To 4.7

You can't make everyone pleased, which is why perfect 5 star rankings are suspicious. Someone always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star ratings. Often a lower score actually helps your overall rating.

According to client rating statistics, conversion rates start to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

61 Percent Of Regional Businesses Have A Typical Ranking Of 4 Or 5 Stars

Overall two thirds of businesses have exceptional and good ratings. Just 5% of companies have a ranking listed below three stars.

Source: Brightlocal

15% Of Buyers Don't Trust Businesses With No Online Reviews

No trust means no interactions. 15 percent of potential consumers will not even think about doing business with a business they can't discover opinions about.

Source: Statuslabs

Visitors Reading Reviews On A Mobile Phone Are 127 Percent More Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done faster. Buying decisions are made rapidly.

Online reviews are obviously convincing, yet online marketers haven't always come to value the power of them.

Source: Martech Zone