88% Of Executives Regard Reputation Risk As A Top Business Problem

Reputation management stats show a company's reputation does not affect just the clients. Potential team members likewise look at rankings and take a look at reviews.

Source: Deloitte

Facebook Reviews Impact More Than 50 Percent Of Customers' Buying Decisions

Facebook is currently the most popular social media which can also influence our purchasing decisions.

According to social media reviews statistics, Facebook affects the majority of users' purchase choices.

Facebook reviews statistics expose that four out of 5 users are most likely to rely on a local business if it has favorable reviews.

Source: RevLocal

Just 44% Of Local Businesses Have Claimed Their Google My Business Listing

That's 56% of your competition that aren't making the most of their listing.

While business listings on the significant review platforms are free, a remarkably low number of companies really make use of them.

Although we now know why customer reviews are so powerful, most businesses apparently don't.

Source: LsaInsider

61% Of Local Businesses Have A Typical Rating Of 4 Or 5 Stars

Typically 2 out of 3 businesses have outstanding and great ratings. Just 5% of businesses have a ranking listed below three stars.

Source: Brightlocal

71% Of Millennials Search Customer Reviews Of Professional Services

Majority of all individuals in need of an expert service turn to online reviews.

According to online reviews data, 59% utilized online reviews to choose a legal representative or a medical professional.

Younger people (age 18-35) are a lot more likely to work with a professional based on online reviews. Only 19% of millennials will consider hiring a lawyer without any.

Source: Thomson Reuters

30% Of Consumers Feel Comfortable With A Business Which Responds To Online Reviews

Staying connected with your consumers builds their trust. Even something as basic as responding to their reviews and comments can make them feel valued.

As you might anticipate, customers who feel this way are more willing to invest more money with a company.

Source: Statuslabs

89% Of Clients Choose To Read Reviews On Their Smart Devices

Be it through an app or a mobile internet browser, people today choose to read reviews on their phones.

Source: Statista

More Than Four Negative Reviews About A Business Or Service May Reduce Sales By 70 Percent

One negative review suffices for 35% of a website's visitors to choose not to purchase. Three negative reviews can cost a business 59% less sales.

Obviously, they can be compensated by the large variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Most Best-selling Items Have A Typical Score Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star rankings are suspicious. Somebody always has a little bit of a gripe. That's why it is abnormal to get perfect 5 star scores. Often a lower rating really helps your overall score.

According to customer rating statistics, conversion rates start to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

70 Percent Of Consumers Need To Check Out A Minimum Of 4 Reviews Before They Can Rely On A Business

Four reviews may be too few. Most people check out many more reviews to get a clear view of how business is actually doing. Do not depend on that figure alone.

Source: Brightlocal

86% Of Consumers Would Consider Writing A Review For A Business

Your customers are your most important resource, and it's not only because of the money they invest at your business. They will be prepared to share it if you provide them a good experience.

Source: Brightlocal

77% Of Clients Do Not Trust Reviews That Are Older Than 3 Months

Clients don't care how good your product or service was in the past. Part of why online reviews matter is because they are fresh and relevant.

Customers know businesses lose their touch all the time, which is why most of them find older reviews unimportant.

It is for this reason that businesses ought to be constantly requesting reviews.

Source: Statuslabs

A Solitary Business Review Can Lift Its Conversions By 10%

Online review stats reveal user-generated content can do wonders in regards to conversions.

A single review can have a massive impact on your business.

A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can provide an astonishing 44 percent boost.

Source: RevLocal

If A Business Handles Issues Quickly And Effectively, 95% Of Dissatisfied Clients Will Return To A Business

Consumers do not anticipate you to be perfect. When things go wrong, they do expect you to deal with things. If there's absolutely nothing else a company can do to deal with a concern, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday